Product Manager l

Care.com•Dallas, TX

1d•Hybrid

About The Position

Care.com’s CareBenefits is dedicated to transforming the way companies support their employees’ caregiving needs. Our mission is to provide businesses with innovative solutions that help employees manage family care responsibilities, boosting workplace satisfaction and productivity. As a team of dedicated professionals, we understand the complexities of caregiving responsibilities and offer holistic services to support the diverse needs of today's workforce. Our approach combines advanced data analytics, cutting-edge technology, and deep industry expertise to deliver comprehensive care solutions that integrate seamlessly with existing employee benefits. At CareBenefits, we value innovation, collaboration, and a commitment to enhancing employee well-being. If you’re passionate about driving meaningful change and improving work environments through strategic care solutions, CareBenefits is the place where your talents can make a significant impact. We are looking for a Product Manager to join our team and help us shape the future of employee care benefits. Care.com is seeking a highly motivated Product Manager to join our CareBenefits team. The ideal candidate has a customer experience-centric mindset, thrives in a collaborative environment, and can drive growth via incremental improvements as well as large strategic projects. We want someone who isn’t afraid of a challenge and is willing to roll their sleeves up and get things done.

Requirements

3+ years in product management, with a proven track record of driving initiatives from concept to launch.
Experience in a tech company, ideally in a client-focused or marketplace service.
At least 2 years partnering closely with engineering teams, with the ability to understand technical tradeoffs and contribute meaningfully to solutioning.
Skilled at creating clear product requirements, designing user interfaces, and considering both customer needs and backend systems.
Demonstrated ability to lead complex, cross-functional initiatives, aligning stakeholders and delivering high-quality outcomes.
Excellent written and verbal communication skills; able to tailor messaging across audiences, from developers to executive leadership.
Strong analytical and decision-making skills, with the ability to break down complex problems and recommend practical solutions.
A passion for continuous improvement, a customer-first approach, and the ability to thrive in a fast-paced, dynamic environment.

Nice To Haves

B2B2C exposure is a strong plus.

Responsibilities

Lead complex, cross-functional initiatives from discovery through launch, ensuring projects deliver measurable business impact and align with strategic priorities.
Collaborate with design and engineering to build, test, and refine innovative features that elevate the customer journey and create delight at every touchpoint.
Define and monitor product metrics, using data to evaluate success, identify opportunities, and ensure progress against company OKRs.
Translate innovative ideas, customer insights, market research, and competitive analysis into a clear product strategy and actionable priorities.
Write detailed requirements, facilitate technical conversations, and provide quick decision-making to keep projects moving forward.
Maintain a prioritized backlog of features and enhancements, balancing quick wins with long-term initiatives to maximize impact.
Communicate progress, risks, and results effectively across audiences—from development teams to executive leadership.
Deeply understand the product, its metrics, client and user needs, and the competitive landscape.
Actively use and test the product, always seeking ways to refine and elevate the user experience.
Create clear project plans, keep stakeholders aligned, and ensure seamless execution against the roadmap.
Lead and contribute to engineering conversations.
Document requirements with clarity, facilitate effective kickoffs, and respond quickly to unblock progress.
Manage timelines, ensure expectations are clear, and updates are consistent.
Adapt message to any audience—from development teams to executive leadership.
Inspire your team, lead by example, exercise sound judgment, and approach every challenge with a solutions-oriented mindset.
Deliver the best experience for customers.