Teller l

First Financial Bank • Winston-Salem, NC

1d • Onsite

About The Position

First Financial is a growing organization that invests in employee development and provides a dynamic work environment. The company strives to be the best destination for top talent, fostering a diverse, collaborative workplace that celebrates innovation and change. Operating as one team, First Financial has been serving financial needs since 1890, surviving major economic downturns like the Great Depression, the collapse of the Texas economy in the 1980s, and the Great Recession. It continues to grow through acquisitions, new branches, and service expansion. The company employs a "One Bank, Multiple Regions" concept, combining the benefits of a "Big Bank" with the local decision-making and involvement of a community bank, with 79 locations throughout Texas. First Financial focuses on providing excellent customer service and education, helping customers understand how to improve credit, apply for home loans, and utilize products and services. Many employees are community leaders, reflecting the company's commitment to local involvement. The Teller position is located in Conroe, Texas, and involves processing financial transactions, adhering to bank policies, prioritizing client demands, providing customer service, and maintaining an understanding of banking products and procedures. The role requires participation in job-specific training, customer service programs, and compliance with BSA, AML, and all bank policies.

Requirements

• A self-starting team player.
• High school diploma or GED.
• Any of the following: Bachelor’s Degree, 6 months previous teller experience within the financial institution industry, or 6 months previous cash handling experience (including balancing a cash drawer) in a retail customer service environment.
• Ability to maintain high level of confidentiality is required.
• Computer proficiency and familiarity with Microsoft programs and impeccable written and oral communication skills are necessary.
• Must be comfortable working in a fast-paced environment with handling frequent interruptions and little to no supervision.
• Position can be mentally and physically stressful, requires standing for most of the work day, and requires lifting, carrying, or moving heavy boxes or bags of currency and coin weighing up to 60 pounds.
• Must be able to work flexible hours and/or extended hours as business requires.
• Periodic travel to Abilene or other Bank Regions for training is required.
• Saturday hours and holiday hours may be a requirement based on your branch location’s hours of operation.

Nice To Haves

• Bilingual in English and Spanish.

Responsibilities

• Processes financial transactions promptly and accurately.
• Strictly adheres to all bank policies and procedures.
• Prioritizes client demands.
• Provides impeccable customer service.
• Communicates professionally with all clients and colleagues.
• Upholds understanding of all banking products and services, along with company systems and procedures.
• Participates in job specific training, various bank training programs such as customer service, and complies with BSA, AML and all bank policies and procedures as required.
• Other duties as assigned.
• Actively participate in the Customer Service First program and support the values of the organization and follow established policies and procedures.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees