Product Manager – C&IB Business Technology Servicing
About The Position
Responsible for the overall strategy, planning, and execution of product, ensuring it meets user needs and aligns with business goals. Developing a detailed roadmap, prioritizing features, and managing timelines for product development. This position serves as the primary liaison between technology, business, risk, compliance, and third-party vendors, ensuring seamless communication and alignment on project objectives. Requires deep knowledge of the Software Development Life Cycle and Agile Methodology. Demonstrates adaptability by embracing emerging technologies, including AI, to drive innovation and improve outcomes. This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Requirements
- University / college degree, with 5+ years of industry-relevant experience.
- At least 3 years of prior management experience is typically required.
- In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
- Bachelors degree
- Knowledge of the Software Development Life Cycle and Agile Methodology.
- Embracing emerging technologies, including AI, to drive innovation and improve outcomes.
Nice To Haves
- Business Objectives
- Customer Solutions
- Marketing
- Product Development
- Product Management
- Sales
- Collaborating
- Competitive Environment
- Design Thinking
- Emerging Technologies
- Innovation
- Managing Multiple Priorities
- Problem Solving
- Product Development Strategy
- Solutions Development
Responsibilities
- Drives the business and financial results for a product or experience, utilizing traditional and emerging capabilities in technology, operations, and data analytics to offer customers a differentiated product experience through the leadership of a team managing new and existing products.
- Uses knowledge of emerging technologies to deliver a product to customers through all applicable channels.
- Presents initiatives to gain management buy-in.
- Manages progress to ensure initiatives are completed on time and within budget and meet strategic goals.
- Influences product and customer experience trends by monitoring competitors or peer organizations to stay abreast of emerging product and technology trends in the industry.
- Leads a team responsible for translating innovative concepts or designs into new or improved products, product lines or experiences.
- Recognizes, anticipates and resolves operational and process problems that arise.
- Evaluates potential product development or experience projects for feasibility and value and ensures successful outcomes from key stakeholders including sales, marketing, digital channel delivery, and other internal service partners.
- Participates in client-facing and external stakeholder activities throughout the product lifecycle.
- Adheres to company-defined risk appetite as part of the first line of defense.
- Evaluates product for risk management, compliance and audit requirements.
- Manages, motivates and develops the performance of the Product Development Management team and key contributors including managing the performance evaluation process.
- Identifies talent gaps in team and staffs appropriately.
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
