2027 University Graduate - Product Manager
About The Position
We’re looking for a Product Manager to join Adobe’s Experience and Engagement team and help shape the future of intelligent digital experiences. In this role, you will spearhead the evolution of Adobe’s self-service experience by developing agentic AI solutions that move beyond static automation. You’ll make digital experiences more seamless, intuitive, and personalized—helping prospective and existing customers discover the right solutions, engage with Adobe, and resolve issues more effectively. You’ll build AI-powered experiences that leverage customer context to surface the right solutions in real time and deliver meaningful outcomes throughout the customer journey. Your work will directly impact customer resolution, trust, and satisfaction at a global scale. You’ll also evangelize high-impact product initiatives from strategy through execution, partnering closely with business, data, design, and engineering teams to define the vision, prioritize investments, and deliver measurable outcomes for both customers and the business.
Requirements
- Bachelor’s or Master’s degree in Statistics, Mathematics, Economics, Computer Science or other quantitative fields ; or equivalent experience required with an expected graduation date of December 2027 – June 2028
- Expertise in the customer support domain, ideally building AI/ML-powered products.
- Deep customer appreciation, with a passion for solving real user problems!
- Experience leading zero to products as well as scaling mature products.
- Strong technical foresight, with a background in platform and systems thinking.
- Excellent communication, collaboration, and influencing skills across technical and non-technical teams.
- A bias for action and the ability to disambiguate problems setting clear direction for the team.
- Data-informed ideas, with experience using metrics to guide decision making and measuring success.
- A builder’s mentality – pushing the boundaries of innovation while delivering business impact!
Responsibilities
- Define product strategy, roadmap and execution for your area.
- Bring insights and industry trends to improve product experience.
- Translate customer needs and business goals into clear, actionable requirements.
- Use data and insights to influence product decisions and our measures of success.
- Partner closely with engineering and design to deliver high-quality products at scale.
- Champion cross-functional alignment and collaboration with partners across the organization.
- Be a strong voice for the customer in all product decisions.
Benefits
- comprehensive benefits programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
