Hybrid Bilingual Product Manager, Medicare Advantage
About The Position
Alignment Health is seeking a strategic Product Manager to design, develop, and enhance Medicare Advantage products for diverse communities. This highly visible role partners with leaders across the organization to develop innovative, compliant, member-centered health plan solutions that support growth, improve member satisfaction, and deliver business results. The Product Manager uses market insights, consumer trends, demographic data, regulatory requirements, and business strategy to guide product decisions affecting the communities Alignment Health serves. The position works at the intersection of healthcare strategy, product innovation, member experience, and community engagement, with a focus on multicultural and underserved populations throughout Southern California. Candidates must be fluent in Mandarin, Cantonese, Vietnamese, or Korean. This is a hybrid field position located in Orange County, California. The role leads Medicare Advantage product strategy and lifecycle management, benefit design and product innovation, and cross-functional initiatives. It also supports CMS bid development and regulatory activities, market analysis, member experience enhancements, marketing and growth strategies, and performance measurement. The position has no direct supervisory responsibilities, but provides leadership through collaboration, stakeholder influence, and ownership of strategic initiatives.
Requirements
- At least 5 years of experience in Medicare Advantage product management, health plan operations, benefit design, healthcare strategy, or related disciplines.
- Experience managing complex cross-functional initiatives in a highly regulated environment.
- Experience analyzing market, competitive, operational, or member data to support product decisions.
- Experience working across multiple business functions to deliver strategic initiatives.
- Bachelor's degree in business, Healthcare Administration, Public Health, Marketing, Finance, or a related field; equivalent experience may be considered.
- Fluency in Mandarin, Cantonese, Vietnamese, or Korean.
- Knowledge of Medicare Advantage product management and benefit design.
- CMS regulatory knowledge and compliance awareness.
- Skills in product lifecycle management, market analysis, competitive intelligence, project and program management, cross-functional leadership, stakeholder influence, data analysis, performance measurement, and strategic planning.
- Member experience and customer-centric product development skills.
- Communication and presentation skills.
- Ability to translate market, consumer, operational, and regulatory insights into product strategies and recommendations.
Nice To Haves
- Experience with Medicare Advantage bid development, product implementation, service area expansions, or managed care operations.
- Experience supporting multicultural, underserved, or diverse member populations.
- Experience with member experience, digital engagement, marketing strategy, or community-based growth initiatives.
- MBA, MPH, MHA, or another related advanced degree.
- PMP (Project Management Professional) certification or equivalent.
Responsibilities
- Drive the strategy, development, implementation, and ongoing evolution of Medicare Advantage products across assigned markets and member segments.
- Identify opportunities to improve competitiveness, member experiences, and business outcomes.
- Lead the development and refinement of benefits, plan features, and member experience enhancements in collaboration with Actuarial, Finance, Compliance, and Operations.
- Participate in annual bid development, product implementation, service area expansions, and other Medicare Advantage planning activities.
- Ensure products, processes, and materials align with CMS requirements and organizational compliance standards.
- Monitor competitive trends, industry developments, consumer insights, and demographic shifts to identify growth, product differentiation, and market expansion opportunities.
- Present product recommendations to leadership and key stakeholders.
- Guide development and review of member-facing communications, enrollment materials, benefit documentation, and digital experiences to ensure accuracy, compliance, accessibility, and alignment with member expectations.
- Support culturally relevant and multilingual member experiences when appropriate.
- Partner with Marketing, Sales, Community Engagement, and other teams on go-to-market strategies, member acquisition, retention programs, broker education, and community outreach.
- Lead strategic cross-functional initiatives by aligning priorities, managing timelines, mitigating risks, and executing business objectives.
- Evaluate product performance using membership growth, retention, utilization, operational outcomes, market share, and member experience metrics.
- Translate data into actionable recommendations for strategic decision-making.
- Maintain expertise in Medicare Advantage regulations, CMS guidance, healthcare market developments, competitor activities, and emerging opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
