[PIP] Product Management, Human Data Platform

Anthropic•San Francisco, NY

22h•Hybrid

About The Position

Anthropic's Human Data Platform team builds systems designed to collect data that improves our models. This includes the infrastructure to simulate real-world environments and tasks, novel interfaces for data vendors to use, and the pipelines that enable researchers to gather high-quality data at scale. As Claude's real-world usage evolves, so do our data needs — and our tooling has to keep pace. You'll work alongside an engineering team that's quickly prototyping and shipping, help make smart bets about where to focus, and ensure we're investing in tooling that scales. You'll work across research teams, data ops, and external vendors, translating what you learn into clear direction on what to build next.

Requirements

Believe that advanced AI systems could have a transformative effect on the world and are interested in helping make sure that transformation goes well
Drawn to ambiguous, high-stakes environments where you’ll play a big role in defining the product strategy
Shipped products where they had to deeply understand technical constraints, not just translate requirements
Experience working directly with research teams, ideally in AI/ML contexts
Equally comfortable talking to crowdworkers about their workflow and to research teams about data quality methodology
A quick study—this team sits at the intersection of a large number of different complex technical systems that you'll need to understand (at a high level) to be effective
An interest in how humans interact with AI systems and how to design experiences that elicit high-quality data
Intellectual curiosity without ego: Comfortable not knowing things and asking questions to learn
Autonomous learning: Able to independently figure out how systems work and develop expertise quickly
Researcher EQ: Deep understanding of how researchers think and what motivates them
Product creativity: Ability to see novel product opportunities emerging from research capabilities
Founder mentality: Track record of doing whatever it takes to ship highly technical products

Nice To Haves

Experience building data collection tools, annotation platforms, or human-in-the-loop pipelines
Experience working with researchers who are internal users/customers
Good instincts and an eye for intuitive user experiences, particularly those involving complex UI interactions or annotation workflows
Strong project management skills: prioritization, communicating across team/org boundaries

Responsibilities

Own the product direction for our human data tooling, with clear prioritization across labeling interfaces, infrastructure investments, data quality, and operational visibility
Partner with engineering to scope and ship quickly, staying close to the work in a fast-moving prototyping environment
Develop a deep understanding of research and training approaches to identify where tooling investments will have the highest leverage
Identify patterns across one-off requests and push toward reusable infrastructure that compounds over time
Sit in on crowd worker and vendor sessions to systematically understand pain points
Define and track outcome-based KPIs: time-to-launch for new data collection projects, end-to-end data quality scores, and measurable impact on model evaluation scores