Product Manager, Mill Commercial Hardware
About The Position
Mill is a waste prevention technology company focused on eliminating food waste through smart systems and infrastructure for homes, businesses, and municipalities. They are launching Mill Commercial, an end-to-end solution for managing, understanding, and preventing food waste in commercial environments. The company is seeking a Product Manager to drive the commercial hardware roadmap, focusing on execution, translating field learnings and customer requirements into product decisions, and coordinating cross-functional teams. This role involves defining product requirements, partnering with engineering and operations, championing product optimization, documenting decisions, and owning the product roadmap beyond the initial launch.
Requirements
- 5-7 years of product management experience
- At least 3 years on hardware or electromechanical products
- Strong cross-functional executor: you can keep Eng, Ops, and Sales coordinated, and you run meetings that produce clear decisions and owners
- Technical depth: you're comfortable in a room full of engineers, and while you don't need to design the hardware you can engage substantively on tradeoffs and know when to escalate
- Experience shipping hardware: you've taken a hardware product through late-stage development, pilot, and into commercial deployment
- Field and customer experience: you've supported early deployments, you know what breaks in the real world, and you close the feedback loop fast
- Clear, direct communicator: you write tight requirements and facilitate focused reviews
Nice To Haves
- Experience with commercial food service, institutional kitchens, or food waste/recycling equipment
- Experience with field-serviceable hardware or devices requiring ongoing maintenance and support
- Familiarity with IoT-connected hardware products
- Experience at an early-stage hardware startup
Responsibilities
- Define and maintain clear product requirements across the full development cycle (from current hardware phase through commercial launch) grounded in customer needs, field learnings, and business constraints
- Partner deeply with Mechanical, Electrical, Systems, Firmware Engineering teams to overcome technical challenges and maintain development momentum
- Working with Industrial Design to ensure the product looks, feels, and operates the way commercial customers expect and in line with the Mill brand
- Champion for cost, user experience, serviceability, and reliability optimization
- Make and document product decisions in weekly hardware and program reviews; keep Design, Engineering, Ops, and Sales aligned on priorities and tradeoffs
- Work with Ops to synthesize field learnings into actionable product improvements, closing the loop fast between the field and engineering
- Partner with Sales to understand what early customers need, translate that into product requirements, and ensure the product is ready for deployment
- Own the product roadmap beyond Gen 1, including accessories, and work with Sales to identify what the next product needs to do to expand our market
- Surface blockers, tradeoffs, and risks to leadership with enough context to make good decisions quickly
- Define and track key performance metrics for both product development and in-market performance
Benefits
- Value of benefits or a potential equity grant
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
