Blue Planet AI Product Manager

Ciena•Ottawa, ON

11d

About The Position

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. At Blue Planet, a division of Ciena, we are redefining how service providers design, operate, and evolve their networks through intelligent automation and artificial intelligence. This role sits at the intersection of customer transformation, advanced AI platforms, and product execution—shaping how Agentic AI is brought to life across real-world operational environments. As Blue Planet AI Product Manager, the focus is on turning strategic vision and customer insight into scalable, high-impact AI capabilities that drive measurable business outcomes.

Requirements

7+ years of product management experience delivering enterprise software in Agile environments
Proven experience managing and prioritizing product backlogs through multiple release cycles
Deep telecommunications industry knowledge, including Operations Support Systems (OSS) – Inventory/Orchestration/Assurance
Prior experience in a technology/business consulting role with strong executive presence and client-facing skills
Proven experience/Practical understanding of the artificial intelligence lifecycle, including machine learning operations (MLOps), large language models (LLMs), and Agentic AI workflows
Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders
Demonstrated strength driving execution across matrixed, global teams

Nice To Haves

Experience working directly with service providers on network automation or autonomous network initiatives
Experience in business process modeling and reengineering
Familiarity with artificial intelligence platform commercialization and go-to-market enablement
Exposure to partner ecosystems, system integrators, or joint solution development
Experience supporting customer proofs of concept in complex, enterprise environments

Responsibilities

Serve as a trusted advisor to service provider customers, guiding artificial intelligence adoption, operational transformation, and return on investment using Agentic AI workflows
Translate customer advisory insights into validated, high-value AI use cases with clear functional and technical requirements
Own and prioritize the AI Studio product backlog, driving timely delivery of Agentic AI capabilities and pipeline orchestration features
Convert product strategy and customer needs into detailed user stories and requirements for Engineering and Data Science teams
Lead cross-functional release execution from concept through launch, ensuring quality, scalability, and customer readiness
Enable global sales, account, and sales engineering teams through training, playbooks, and technical value positioning
Champion AI Studio in complex customer engagements, including high-visibility proofs of concept