Product Manager, Vice President-Outsourcing Due Diligence

JPMorgan Chase & Co.•Columbus, OH

About The Position

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Global Supplier Services Outsourcing Due Diligence, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Requirements

5+ years of experience or equivalent expertise in product management or a relevant domain area
Advanced knowledge of the product development life cycle, design, and data analytics
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Strong strategic thinking and problem-solving skills with the ability to translate business goals into actionable product plans.
Excellent communication and presentation skills, with the ability to influence and collaborate with stakeholders at all levels.
Proficiency in product management tools (e.g., Jira, Confluence) and agile methodologies.
Ability to prioritize and manage multiple projects in a fast-paced environment.
Customer-centric approach with a passion for delivering exceptional user experiences.
Adaptability and resilience in the face of changing priorities and ambiguity.
Experience with artificial intelligence (AI) and large language models (LLMs), including understanding of their capabilities, limitations, and integration into products.

Nice To Haves

Demonstrated prior experience working in a highly matrixed, complex organization
Hands-on experience with machine learning, data science, or AI product development.
Certification in product management (e.g., Pragmatic Institute, AIPMM, or Scrum Product Owner).

Responsibilities

Develops a product strategy and product vision that delivers value to customers
Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Collaborate with cross-functional teams (engineering, design, and support) to deliver product initiatives.
Write clear product requirements and user stories for development teams.
Communicate product updates and strategy to stakeholders and leadership.
Gather and analyze customer feedback to inform product decisions and improvements.
Act as the voice of the customer within the organization, advocating for user needs and experiences.