Product Manager - Veeva Clinical Operations

Veeva Systems•Massachusetts - Boston, MA

2d•Remote

About The Position

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role As a Product Manager for Veeva Clinical Operations, you will drive core features and enhancements for key applications that are transforming how the life sciences industry runs clinical trials. Working closely with cross-functional teams, you will help execute the product vision to unify clinical systems, streamline trial execution, and speed the delivery of new therapies to patients.

Requirements

3+ years of Product Management experience, preferably within B2B enterprise SaaS applications.
Proven track record of managing product features through the development lifecycle to successful launch.
Experience working within an agile software development environment.
Strong communication and cross-functional collaboration skills with the ability to articulate clear product requirements.
Analytical mindset with strong problem-solving capabilities.
Commitment to professional integrity and ethical decision-making.
Ability to travel up to 15% for customer research and internal events.

Nice To Haves

Domain knowledge in clinical operations (e.g., eTMF, CTMS, SSU, or CDMS) from a pharma, biotech, CRO, or life sciences technology vendor.
Experience in regulated industries (e.g., GCP, 21 CFR Part 11).
Familiarity with the Veeva Vault Platform.

Responsibilities

Execute the end-to-end product lifecycle for specific features within the Vault Clinical Operations suite, from concept to release and iteration.
Engage directly with customers, domain experts, and internal stakeholders to gather business requirements and understand clinical workflows.
Author clear feature specifications, user stories, and acceptance criteria for Engineering, QA, and UX design teams.
Manage and prioritize the product backlog, balancing customer requests, enhancements, and strategic initiatives.
Serve as an application expert, educating Sales, Solution Consultants, Professional Services, and Support teams through documentation and product demos.
Track key usage metrics to evaluate feature performance and inform data-driven product decisions.
Stay aligned with regulatory guidelines and industry updates impacting clinical trial management.