Product Manager Value Based Contracting Operations

Blue Cross Blue Shield Association•Washington, DC

2d•$131,908 - $189,738•Remote

About The Position

This position is responsible for the business oversight and end-to-end project delivery of business and information technology products. Oversees development, maintenance, and support of advanced technology products to meet the needs of business while integrating system and evolving technologies. Plans, directs, and executes product and project activities in partnership with internal and external stakeholders to define IT and business strategies to achieve an optimum delivery of software products and strategic business imperatives. Responsible for leading and managing delivery on multiple projects and responsible for task-prioritization and backlog management. This position will play a critical role in driving the success of the company's product portfolio by delivering products that meet business objectives. Strategic planning responsibilities include oversight of program lifecycle from ideation through post-implementation. Provides vision, leadership, business direction and subject matter expertise of activities within the product portfolio. Accountable for product or program deliverables, budget estimations/forecasts, variance analysis and justification. Relationship management skills to build and maintain a positive, collaborative working relationship across various internal and external functional areas. Establish cohesive relationships and influence decisions without having a direct functional reporting structure. Build trust, exhibit sense of urgency, drive consensus in resolving conflicts and decision making. Present status updates to Senior/Executive management. Resolve or escalate issues, propose alternatives and set or manage expectations in a timely fashion. Quality Assurance responsibilities include managing the development and translation of business requirements while monitoring and evaluating key performance indicators to measure the success of products and programs. Ensure adherence to BCBSA processes/procedures. Use data-driven insights to make informed decisions. Process improvement responsibilities for driving change and implementing process improvements while ensuring long term compliance. Provides leadership and business direction by establishing a vision and strategy to meet established goals and objectives, while focused on continuous improvement. Leads the creation and maintenance of methodologies and processes for the department. Leads teams to attain goals, pursue excellence and establish discipline specific best-practices.

Requirements

Bachelor's Degree in computer science, Information Systems, Business Administration, other related field, or equivalent work experience
7+ Years experience working in the health insurance industry, within the Blue Cross Blue Shield system
Seven or more years' of IT or business work experience focused on business delivery, product management or systems development and programming.
Seven or more years’ PC experience using spreadsheets and word processing tools, including all components of MS Office.
Experience with health care products such as Claims Processing, Benefits Management, Enrollment, Customer Service and Operational reporting.
Experience in organizing, planning, and executing large-scale projects from vision through implementation, involving internal staff, contractors, and vendors.
Experience analyzing project needs and determining resources needed to meet objectives and within budget.
Extensive knowledge in the use of Project Management methodologies and tools and expert understanding of change management techniques.
Demonstrated leadership, mentoring, and project management skills.
Understanding of current application development methodologies.
Ability to research emerging technologies and understand application and impact to the business.

Nice To Haves

Master's Degree

Responsibilities

Business oversight and end-to-end project delivery of business and information technology products.
Oversees development, maintenance, and support of advanced technology products.
Plans, directs, and executes product and project activities in partnership with internal and external stakeholders.
Defines IT and business strategies to achieve optimum delivery of software products and strategic business imperatives.
Leads and manages delivery on multiple projects.
Responsible for task-prioritization and backlog management.
Drives the success of the company's product portfolio by delivering products that meet business objectives.
Oversight of program lifecycle from ideation through post-implementation.
Provides vision, leadership, business direction and subject matter expertise of activities within the product portfolio.
Accountable for product or program deliverables, budget estimations/forecasts, variance analysis and justification.
Builds and maintains positive, collaborative working relationships across various internal and external functional areas.
Establishes cohesive relationships and influences decisions without direct functional reporting structure.
Builds trust, exhibits sense of urgency, drives consensus in resolving conflicts and decision making.
Presents status updates to Senior/Executive management.
Resolves or escalates issues, proposes alternatives and sets or manages expectations in a timely fashion.
Manages the development and translation of business requirements.
Monitors and evaluates key performance indicators to measure the success of products and programs.
Ensures adherence to BCBSA processes/procedures.
Uses data-driven insights to make informed decisions.
Drives change and implements process improvements while ensuring long term compliance.
Establishes a vision and strategy to meet established goals and objectives, focused on continuous improvement.
Leads the creation and maintenance of methodologies and processes for the department.
Leads teams to attain goals, pursue excellence and establish discipline specific best-practices.