Sr. Product Manager, Technical - Financial Services

T-Mobile•Bellevue, WA

1d•$130,900 - $236,200•Onsite

About The Position

This role sits within T-Mobile’s Financial Services organization, supporting an expanding portfolio of customer-facing products and underlying platform capabilities. The team is focused on enhancing in-market experiences, improving customer engagement, and building scalable platform capabilities that power future financial services offerings. The role will contribute to both near-term product improvements and long-term platform strategy across areas including account management, funding, identity, payments. The Sr Product Manager, Technical leverages customer empathy, strategic thinking, and technical depth to deliver differentiated products that drive growth and improve customer outcomes. Day-to-day responsibilities include defining product strategy, building roadmaps, writing features and user stories, driving technical delivery, and partnering cross-functionally to bring products to market and continuously improve them based on data and customer feedback.

Requirements

Bachelor’s degree in Computer Science, Engineering, IT, or equivalent experience
7+ years of Product Management experience in an agile software development environment
6+ years of experience in technical roles such as software engineering, solution engineering, or technical architecture
Strong experience owning products end-to-end, including roadmap, backlog, and delivery
Proven ability to work across multiple Agile teams and manage complex dependencies
Strong analytical skills with ability to use data to drive product decisions
Experience with Agile methodologies, backlog management tools, and software delivery practices
Excellent written and verbal communication skills, including ability to communicate with technical and non-technical stakeholders
Experience with APIs, integrations, and modern platform architectures
At least 18 years of age
Legally authorized to work in the United States

Nice To Haves

Experience in Financial Services, fintech, payments, or banking-related products
Experience building or scaling platform capabilities (e.g., identity, payments, account linking, wallet integrations)
Experience working with external partners or regulated environments (e.g., compliance, risk, financial partners)
Experience with experimentation frameworks (A/B testing, pilots) and data tools (SQL, Tableau)
Agile certifications such as Certified Scrum Product Owner (CSPO) or PMI-ACP

Responsibilities

Own the end-to-end product lifecycle for complex or cross-platform technical solutions, including vision, roadmap, and delivery
Define and evolve product strategy by integrating customer insights, market analysis, and business objectives
Drive Financial Services product initiatives across customer experiences and platform capabilities (e.g., account management, funding, identity, payments)
Conduct market and customer research to identify opportunities and inform roadmap prioritization
Translate strategy into detailed features and user stories consumable by engineering teams across multiple Agile teams
Own and manage product backlog, ensuring alignment on priorities based on customer and business impact
Lead cross-functional collaboration across Engineering, Architecture, Legal, Compliance, Marketing, Finance, and external partners
Drive end-to-end technical delivery, including release planning, dependency management, and execution across Agile teams
Analyze quantitative and qualitative data to inform decisions, prioritize features, and measure product performance
Monitor and improve product health through KPIs, dashboards, and ongoing iteration
Ensure product quality and performance in production, including management of defects and operational issues
Identify execution or organizational issues that impede product success and drive resolution plans
Support and enable Agile best practices including backlog management, PI planning, and continuous delivery
Communicate product vision, roadmap, and progress to stakeholders and leadership, influencing decisions at multiple levels
Partner on go-to-market activities and support product launches, pilots, and experiments to validate new concepts