Product Manager/Strategy 4-ProdDev

Oracle•United States,

1d•$82,500 - $209,500

About The Position

As a Product Manager, you will drive the vision, strategy, and delivery of AI-powered solutions that transform employee service experiences across Oracle. This role focuses on Smart Contact Center AI and Collaboration AI capabilities that enable more efficient interactions between employees, service teams, and business stakeholders through intelligent automation, virtual assistants, agent assist technologies, knowledge discovery, workflow orchestration, and conversational AI. You will work across enterprise service organizations, technology teams, and key business stakeholders to identify opportunities where AI can improve employee productivity, reduce service friction, accelerate issue resolution, and enhance operational effectiveness. The role requires balancing strategic planning with hands-on product execution, translating business needs into scalable AI-enabled solutions, and ensuring successful adoption and measurable business outcomes. Success in this role requires strong product management expertise, a deep understanding of enterprise AI technologies and user experience design, and the ability to influence cross-functional teams in a highly matrixed environment. You will help shape Oracle's internal AI enablement strategy while delivering solutions that create meaningful value for employees and service organizations worldwide.

Requirements

Strong product management expertise.
Deep understanding of enterprise AI technologies.
Deep understanding of user experience design.
Ability to influence cross-functional teams in a highly matrixed environment.

Responsibilities

Drive the vision, strategy, and delivery of AI-powered solutions that transform employee service experiences across Oracle.
Focus on Smart Contact Center AI and Collaboration AI capabilities.
Enable more efficient interactions between employees, service teams, and business stakeholders through intelligent automation, virtual assistants, agent assist technologies, knowledge discovery, workflow orchestration, and conversational AI.
Work across enterprise service organizations, technology teams, and key business stakeholders to identify opportunities where AI can improve employee productivity, reduce service friction, accelerate issue resolution, and enhance operational effectiveness.
Balance strategic planning with hands-on product execution.
Translate business needs into scalable AI-enabled solutions.
Ensure successful adoption and measurable business outcomes.
Help shape Oracle's internal AI enablement strategy.
Deliver solutions that create meaningful value for employees and service organizations worldwide.