Product Manager, Specialist

VanguardMalvern, PA
Hybrid

About The Position

The Product Manager, Specialist leads the strategy, roadmap, and execution of digital products that support capabilities across the client experience. This role drives delivery of high-impact solutions by combining deep domain expertise with strong digital product management practices, ensuring alignment with enterprise priorities and regulatory expectations. The specialist partners cross-functionally to enhance usability, transparency, and operational efficiency while continuously improving client and advisor outcomes through data-driven insights. This role plays a critical part in shaping scalable, compliant, and client-focused solutions within the Personal Wealth business.

Requirements

  • Undergraduate degree or equivalent combination of training and experience required.
  • Minimum of five years related work experience.

Nice To Haves

  • Graduate degree preferred.
  • Two years of leading large cross-functional teams on major organizational projects preferred.

Responsibilities

  • Leads digital product management activities for multiple digital products, or one strategic product.
  • Collaborates with cross-functional teams to create best practices that drive significant change to the client experience.
  • Coaches digital product teams towards best practices and learnings.
  • Ensures delivery of messaging, communication, and customer outreach as necessary.
  • Partners with stakeholders to resolve production and implementation issues in a timely manner, and supports/drives escalations where required to enable rapid delivery.
  • Leads the planning, development and implementation of new digital products.
  • Defines and analyzes markets, developing detailed product features and requirements, and developing implementation plans.
  • Employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience.
  • Participates in and provides recommendations for ongoing business planning and departmental prioritization activities.
  • Participates in special projects and performs other duties as assigned.
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