Product Manager - ServiceNow GRC & SecOps

SHI International Corp. • Somerset, NJ

1d • $150,000 - $180,000 • Hybrid

About The Position

The ServiceNow GRC (IRM) & SecOps Product Manager is responsible for defining and driving the strategy, roadmap, governance, and adoption of ServiceNow Integrated Risk Management (IRM/GRC) and Security Operations (SecOps) capabilities. This role partners across Security, Risk, Compliance, Audit, and IT teams to deliver scalable solutions that improve risk visibility, regulatory compliance, vulnerability management, and overall cyber resilience.

Requirements

• Strong understanding of risk frameworks and security operations processes.
• Proven ability to manage cross-functional stakeholders and communicate effectively with executive leadership.
• Strategic, outcome-driven mindset with a focus on delivering measurable business value.
• Strong stakeholder management and communication skills.
• Governance and compliance-oriented approach.
• Data-driven decision-making capabilities.
• Ability to balance security, risk, and business priorities.
• Completed Bachelor’s Degree or relevant work experience required.
• 8+ years of experience in risk management, compliance, cybersecurity, or security operations.
• 3+ years of experience with ServiceNow IRM/GRC and/or SecOps product ownership or product management.
• Experience leading enterprise-scale ServiceNow or GRC/SecOps transformation initiatives.
• Ability to travel to SHI, Partner, and Customer Events.
• Ability to travel 25%

Nice To Haves

• ServiceNow certifications such as: CIS-IRM, CIS-SecOps, CSA
• Experience with CMDB, vulnerability management tools, SIEM platforms, and TPRM solutions.
• Familiarity with regulatory frameworks such as SOX, ISO, NIST, GDPR, or HIPAA.
• Exposure to AI/GenAI capabilities within risk and security operations.

Responsibilities

• Own and manage the ServiceNow IRM/GRC and SecOps product roadmap, ensuring alignment with the enterprise risk and security strategy.
• Drive adoption and maturity of key capabilities, including: Policy & Compliance, Risk Management, Audit Management, Business Continuity Management (BCM), Third-Party Risk Management (TPRM), Vulnerability Response, Security Incident Response, Threat Intelligence.
• Partner with Security, GRC, Audit, IT Operations, and Platform teams to define requirements and prioritize enhancements.
• Lead governance forums, stakeholder workshops, and executive reviews.
• Translate business and regulatory requirements into user stories and product backlog items.
• Ensure integration across CMDB, vulnerability tools, threat intelligence platforms, and third-party systems.
• Drive process standardization, automation, and continuous improvement across risk and security workflows.
• Define and monitor KPIs related to compliance, risk reduction, security response, and remediation SLAs.
• Develop dashboards and reporting to provide leadership visibility and support audit transparency.
• Promote adoption of advanced capabilities, including AI-driven risk scoring, automation, and continuous control monitoring.

Benefits

• medical
• vision
• dental
• 401K
• flexible spending
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior