Product Manager Senior

City National Bank • Los Angeles, CA

19d

About The Position

The Product Management function includes the following responsibilities:• Develops, manages, and owns products and programs that support corporate defined strategies and initiatives and contribute to the bank's competitive edge in the marketplace.• Creates new products to increase market share. • Develops and enhances strategic products to meet the bank's profitability goals.• Provides direction and support relative to product design, enhancement, research, pricing/fees/profitability, implementation, analysis, reporting and performance. Product Management is an ongoing cycle. It begins with analysis of needs and opportunities, leading to product development. Once the product is developed, colleagues must be trained, policies and procedures developed, pricing and positioning established, and marketing materials created. Subsequently, product tracking occurs, followed by analysis and recommendations to enhance the product to provide better service to clients or to be more competitive in the marketplace.Product Management coordinates and manages the formulation and implementation of all activities for a specific product or product line from conception to marketplace; performs economic and market research and analysis; provides product documentation and training; and serves as technical advisor on matters concerning the designated product and/or product line.

Requirements

• Bachelor's Degree or equivalent
• Minimum 12 years of financial industry experience required.
• Minimum 10 years of product management, marketing, marketing research or strategic planning and/or project management experience required.
• Minimum 10 years of experience managing medium to large projects required.

Nice To Haves

• Bachelors Degree or equivalent experience.
• Minimum 2 years of supervisory/managerial experience
• Excellent organizational, problem solving, analytical, planning, and scheduling skills.
• Strong leadership and negotiation skills.
• Extensive industry/business knowledge.
• Excellent verbal and written communication skills, as well as, strong presentation skills.
• Proven experience in demonstrating initiative in creating and maintaining positive business relationships with various unit managers.
• Project management experience with the ability to concurrently manage multiple projects and timeframes is necessary. Excellent verbal and written communication skills necessary to prepare comprehensive reports, make presentations and communicate with all levels of Bank management.
• Proficiency in Excel, Word, and PowerPoint are essential; Access and other advanced programs would be beneficial.

Responsibilities

• Manage assigned products/product lines. Manages the most complex and strategic products, product lines, or product suites for the bank. Generally will manage a team of product managers. Interfaces with all levels of management throughout the Corporation.
• Identify, evaluate and implement measures to improve product performance, profitability, competitiveness and accountability.
• Identify, evaluate and implement opportunities/needs for product enhancement and development. These opportunities may be identified through: regular market and competitor analysis performed by the product group; solutions developed as the result of client needs; suggestions from the line or Product Review Committee (PRC) or that meet a specific bank initiative or new client niche.
• Prepares reports and analyses on assigned products/product lines and presents to Bank Management (PRC, ALCO, etc.) on a regular basis. Focus of reports/analyses may be market or competitive issues, special economic and risk factors, pricing, product strategy, profitability, etc.
• Keep up to date on competition, regulation, marketplace, and internal and external issues related to assigned products.
• Develops information materials on product features, benefits, requirements, pricing and services, and prepares and executes training seminars as needed. (Includes Marketing One-Sheets and annual fee increase training.)
• Review product pricing on an annual basis for all assigned products. Make recommendations and implement including disclosure, training, and colleague communication.
• Monitors development activities relating to meeting product objectives, budget, quality standards and schedule.
• Recommends and implements programs to minimize costs, ensure optimum output and maintain quality. Advises on the solution of technical problems, priorities, and methods.
• Participates in product evaluation; provides recommendations for changes and revisions as required.
• Serves as product expert for a variety of issues – advice/guidance on sales, “How to position and sell product”, operational support for technical product issues, etc.
• Manage Product Management portion of acquisition conversions -- product mapping; check orders, product analysis/comparisons, “Welcome to CNB” package support, IRG support, etc.
• Represents the Bank by actively participating in outside civic and community affairs, business and industry-related organizations, and other professional activities as appropriate.
• Fosters and maintains good relationships with colleagues to ensure that processes are integrated to support expected customer service levels. Acts as business partner by managing expectations and providing guidance and advice regarding assigned product.
• It is the individual responsibility of every employee to maintain a current awareness and understanding of appropriate banking laws, regulations, internal policies and procedures, and to comply fully with those laws, regulations, policies and procedures.
• Responsible and accountable for appropriate quality controls related to the financial products the bank provides, the services the bank delivers, the processes employed and the incentives with which colleagues are awarded.
• All City National products, financial solutions and services are to be provided ethically and with integrity in a manner that is consistent with the client-first culture and values embodied in City National’s PRIDE statement.

Benefits

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and other internal upskilling and training resources
• Valued Time Away benefits including vacation, sick and volunteer time
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
• Career Mobility support from a dedicated recruitment team
• Colleague Resource Groups to support networking and community engagement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level