Product Manager, Safe Access

Anthropic•San Francisco, CA

2d•$305,000 - $385,000•Hybrid

About The Position

As Claude reaches more people, including individuals, businesses, developers building on our APIs, and the platforms and resellers building on top of those, knowing who is on the other side of a request and what they are allowed to do becomes foundational to running our products responsibly. Creating a centralized identity, verification, and access system that every Claude surface draws on is important to accomplishing our mission. We are hiring a Product Manager to own the safe access. The primitives are the building blocks the rest of Anthropic uses to manage access to models and capabilities: access programs, accounts, organization linking, verifications, user APIs for platforms, and the internal tooling teams use. You will own the end-to-end product experience and strategy for internal and external access,, across every surface. This is a role for a strong executor with the ability to be agile in shipping in a 0-1 product space. Safe access is a new product that sits on the critical path of every model launch and every access program. Requirements arrive from many organizations at once, and most weeks you will be the person defining the problem rather than receiving it.

Requirements

Are a strong executor with a track record of shipping through ambiguity and cross-organization dependencies.
Write clearly enough that an engineer, an executive, and an external partner can each see the tradeoff you are making.
Have owned a developer platform, identity, authorization, or access-management product end to end, and were the person accountable for its outcomes (for most people this means five or more years as a PM, but we care about the ownership, not the years).
Care about Anthropic's mission, and specifically about scaling access to Claude safely.

Nice To Haves

8+ years of product management experience
Experience with multi-tenant platforms consumed by first-party apps, direct API customers, and third parties building on top
Built account, identity, or subscription systems that span more than one product
Taken a product from zero to one, where the users, the product, and the requirements all had to be worked out at once

Responsibilities

Own the product strategy and roadmap for the account and access primitives, with the goal that any team at Anthropic can provision access or run an access program with minimal support. This is highly ambiguous and requires a lot of cross team coordination and deep understanding of the systems of today.
Own the end-to-end experience of getting and managing access for internal stakeholders (research, model launches, safeguards, go-to-market) and for external customers and partners, and keep it consistent across every surface. This requires thinking through many user types, with vastly different experiences.
Support the API designs and the UX of the access APIs that platforms, resellers, and internal services integrate with. Work through the designs with engineering and make calls on the primitives yourself.
Partner with the trusted access and verification product managers so that new programs compose from shared primitives rather than one-off builds.
Coordinate across the product, safeguards, legal, and go-to-market teams, and drive alignment when their requirements conflict.