Product Manager-Public Library Discovery

OCLC • Dublin, OH

2d • Hybrid

About The Position

OCLC is seeking a Product Manager, Public Library Discovery, to own strategy and growth for OCLC's patron-facing discovery portfolio in public libraries, including CapiraMobile, public library web visibility, and new offerings that help libraries reach patrons where they search. This role will shape how patrons find and engage with their library across web, mobile, and emerging AI-assisted channels. It also owns market analysis, competitive positioning, and new revenue opportunities for the product line. Working closely with engineering, UX, sales, and library partners, the Product Manager will balance patron needs, market trends, and business priorities to set the roadmap, drive adoption and engagement, and support OCLC's footprint in the public library market.

Requirements

• Bachelors Degree or equivalent experience
• 2 to 4 years experience in library services or library management systems
• 2 to 4 years experience in product, project or program management
• 2 to 4 years experience in supporting online/database services, preferably in the library field
• Well developed communication and presentation skills
• Strong understanding of the Product Management Lifecycle model
• Demonstrated ability with Financial planning and financial forecasting

Nice To Haves

• Experience in managing staff or team leadership
• Experience leading cross functional workgroups
• Knowledge of OCLC products and services

Responsibilities

• Oversees market analysis and develops product strategy and business case.
• Defines strategic product goals.
• Produces product roadmap
• Collaborates on release plans with Development
• Collaborates with finance in the production of product budgets and forecasts
• Develops pricing strategies and product positioning plans which contribute to maximizing product profitability
• Provides leadership to cross-functional product workgroups.
• Leads Product management meetings.
• Resolves conflicts and drives consensus.
• Facilitates collaboration and communication and secures commitment between Development and Product Management and other divisional workgroups towards achievement of common goals.
• Develops and monitors progress on product roadmap
• Assists in the development of strategies for customer acquisition and retention; manages relationships with user groups and assists sales team in generation of marketing and awareness plans.
• Understands how and when to commission market research in order to develop and maintain expertise in markets served, alternative services, new technology, and related standards.
• Can generate appropriate information for market sizes by sector / territory and can generate market penetration statistics.
• Provides training and support to the sales and support team; may assist in significant sales calls.
• Analyses reasons for OCLC product wins and losses against competition and can provide meaningful information to aid product planning.
• Will work to define and rationalize user personas
• Will produce market/sector white papers
• Provides input into portfolio business plans, roadmaps, strategies, metrics, and progress reports and reviews

Benefits

• competitive compensation
• exceptional benefits
• best-in-class health coverage
• retirement plans with generous company contributions
• commitment to your overall well-being
• Free use of our on-site fitness center, gym sports, group exercise classes, and game room
• Onsite catering and cafeteria subsidized by OCLC
• Health and wellness events
• Paid parental leave and adoption assistance
• Tuition reimbursement
• Public Service Loan Forgiveness eligibility
• Company-subsidized pricing on local tickets and memberships

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree