Product Manager - Programme Management

Paymentology

8h

About The Position

Paymentology is seeking a Product Manager to serve as the crucial link between product vision and execution. This role is responsible for ensuring that our products align with market demands, design standards, and governance protocols. The Product Manager will play a key part in shaping product strategy, collaborating with cross-functional teams, and driving the product roadmap with engineering to deliver impactful, scalable solutions. The ideal candidate will have knowledge of or experience in the South African market, be experienced in product management, data-driven decision-making, and working with cross-functional teams in a fast-paced environment, offering an opportunity to make a global impact.

Requirements

• Minimum of 8 years’ experience in product management, project management, or a related field.
• Strong understanding of software development processes and methodologies.
• Proficiency with project management and product tools such as Jira, Trello, or Asana.
• Familiarity with UX/UI principles and design thinking.
• Experience using data analysis tools such as Google Analytics or Tableau.
• Strong knowledge of SQL and data-driven decision-making.
• Strong technical competence and problem-solving ability.
• Proven experience in payment processing and card processing is essential.
• Excellent written and verbal communication skills in English.

Nice To Haves

• Knowledge of, or experience in, the nuances of the South African market.
• Familiarity with payment scheme standards such as ISO8583 and ISO20022 is highly advantageous.

Responsibilities

• Conduct market research to identify customer needs, market trends, and competitive positioning.
• Analyze data to inform product decisions, features, and enhancements.
• Develop and maintain a comprehensive product strategy aligned with company goals.
• Define and manage the product roadmap, including features, milestones, and timelines.
• Collaborate with client-facing teams, implementation teams, engineering, design, marketing, and sales to drive product development.
• Communicate effectively with stakeholders to ensure alignment and support across all phases of the product lifecycle.
• Define and prioritise product features based on customer feedback and business objectives.
• Create detailed product requirements and user stories for development teams.
• Oversee the product lifecycle from ideation through to release and optimisation.
• Monitor progress, manage risks, and adapt strategies as needed to ensure successful delivery.
• Plan and execute product launches in collaboration with marketing and sales teams.
• Gather and analyse user feedback to continuously improve product performance and usability.
• Define and track KPIs and success metrics to evaluate product performance.
• Prepare reports and presentations for stakeholders on product outcomes and progress.
• Stay up to date with industry trends, emerging technologies, and best practices.
• Identify opportunities for innovation and continuous product enhancement.
• Engage directly with customers to gather insights, address concerns, and understand needs.
• Collaborate with support teams to ensure customer satisfaction and effective issue resolution.

Benefits

• Opportunity to contribute to meaningful work.
• Collaborate across markets and functions.
• Help shape the future of a business with global reach and real impact.
• Be part of a diverse, global team.
• Equal opportunity employer committed to fostering a diverse and inclusive workplace.
• Welcome applications from people of all backgrounds and do not discriminate on any unlawful ground.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed