Product Manager - Product & Health Experience Tools

Highmark HealthWashington, DC
$86,400 - $138,600Onsite

About The Position

We are seeking a dynamic, seasoned, and highly collaborative product manager to define the strategic vision, fundamental value proposition, and execution plan for the internal tooling and AI ecosystem within the PHE organization. This pivotal leader will be responsible for bridging the gap between business strategy and technical execution, ensuring that our internal capabilities—spanning design, work management, productivity tools, and artificial intelligence—are optimized to eliminate operational friction and streamline administrative workflows. As the product lead, you will manage multi-year roadmaps and define key performance indicators to measure organizational efficiency, all while serving as the primary subject matter expert and advocate for our internal ecosystem. You will foster a culture of product excellence and user empathy, working closely with delivery teams and key stakeholders to deliver scalable, high-impact solutions.

Requirements

  • Bachelor's Degree in science, technology, mathematics or related field OR relevant experience and/or education as determined by the company in lieu of bachelor’s degree
  • 3 years of Product experience
  • 3 years with the Software Lifecycle
  • 1 year of Advanced domain experience
  • Business Acumen for P&Ls
  • Communication
  • Conflict Management

Nice To Haves

  • 1 year with the Agile process

Responsibilities

  • Understand the department's and the company's strategic roadmap and competitive position, and develops a holistic product vision and the corresponding product strategy to drive maximum value.
  • Clearly set and communicate roadmaps, priorities, experiments, and decisions across audiences, from product team to executive levels.
  • Actively anticipates future needs and utilizes metrics and qualitative input to identify asset improvement opportunities.
  • Represent the product in all governance meetings.
  • Clearly sets and communicates roadmaps, priorities, experiments, and decisions across audiences, from product team to executive levels.
  • Serve as accountable owner for the sets of products/tools within the designated portfolio.
  • Identify and drives both cross-product and cross-customer value and shared learnings.
  • Own the product backlog and uses input from internal and partner teams to frequently refresh and re-prioritize the backlog.
  • Other duties as assigned.

Benefits

  • Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
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