Product Manager, Point of Sale

PAR Technology • New Hartford, NY

1d • Remote

About The Position

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn , X (formerly Twitter) , Facebook , and Instagram . Position Description: We are seeking an experienced Senior Technical Product Manager to join the PAR Product team. This role is ideal for a product leader who thrives at the intersection of business strategy, technical architecture, and customer-driven innovation. The Senior Technical Product Manager is responsible for product planning and execution across the full product lifecycle, with a strong focus on technical systems, integrations, and platform capabilities that power PAR’s POS ecosystem. This role is a key contributor to ensuring that the product aligns with PAR’s overall strategy, technical standards, and long-term scalability goals. This position reports directly to the PAR Product Line Leader. In this role, you must be a thought leader and problem solver who is comfortable operating in a dynamic, ambiguous, and fast-paced environment where managing multiple initiatives and priorities is the norm. Position Location: Remote, United States Reports To: Director, Product Management

Requirements

• Experience building and scaling enterprise-grade, B2B and B2B2C software platforms, preferably in high-availability environments.
• Minimum of 5 years of product management, product owner, or technical business analysis experience, working closely with software engineering teams.
• Minimum of 3 years of experience in the hospitality, retail, or transaction-heavy systems domain (POS, payments, ordering, integrations, etc.).
• Demonstrated experience creating and executing a technical product roadmap, aligning diverse stakeholder needs to deliver cohesive solutions.
• Strong track record of delivering results using Agile development practices, informed by metrics, telemetry, and user data.
• Experience leading initiatives that involve APIs, integrations, cloud services, and distributed systems.
• Proven ability to influence and align cross-functional teams without direct authority.
• Comfortable operating in a fast-paced, data-driven, and entrepreneurial environment.
• Excellent written and verbal communication skills, with the ability to translate complex technical concepts into clear, actionable language.
• Willingness and ability to become a subject matter expert on the products and systems you own.
• Technical proficiency and working knowledge of cloud platforms, APIs, system integrations, and modern software architectures strongly preferred.
• Knowledge of Cloud Services and APIs a plus.

Responsibilities

• Own and align the product backlog to business goals and technical strategy by drafting, refining, and prioritizing epics and user stories that deliver measurable business value.
• Serve as the dedicated Product representative for one or more Agile delivery teams, actively participating in all Scrum ceremonies and making real-time decisions to unblock delivery.
• Act as the technical product expert, with deep understanding of the current system architecture and a clear vision for how the product and platform must evolve.
• Partner closely with Engineering to define technical requirements, non-functional requirements, and architectural tradeoffs, ensuring scalability, reliability, and performance.
• Prioritize effectively by balancing business value, technical debt, time sensitivity, opportunity enablement, and risk reduction.
• Interface regularly with executives, engineering leaders, operations, and business stakeholders to align priorities and outcomes.
• Manage stakeholder expectations by providing clear, transparent communication around roadmap, dependencies, risks, and delivery commitments.
• Collaborate with other Product Managers and cross-functional teams to synchronize delivery of complex, multi-team initiatives (e.g., platform enhancements, integrations, migrations).
• Influence across organizations at all levels, building strong partnerships without relying on formal authority.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees