Product Manager, Point of Sale

PAR Technology • New Hartford, NY

1d • Remote

About The Position

We are seeking an experienced Senior Technical Product Manager to join the PAR Product team. This role is ideal for a product leader who thrives at the intersection of business strategy, technical architecture, and customer-driven innovation. The Senior Technical Product Manager is responsible for product planning and execution across the full product lifecycle, with a strong focus on technical systems, integrations, and platform capabilities that power PAR’s POS ecosystem. This role is a key contributor to ensuring that the product aligns with PAR’s overall strategy, technical standards, and long-term scalability goals. This position reports directly to the PAR Product Line Leader. In this role, you must be a thought leader and problem solver who is comfortable operating in a dynamic, ambiguous, and fast-paced environment where managing multiple initiatives and priorities is the norm.

Requirements

• Experience building and scaling enterprise-grade, B2B and B2B2C software platforms, preferably in high-availability environments.
• Minimum of 5 years of product management, product owner, or technical business analysis experience, working closely with software engineering teams.
• Minimum of 3 years of experience in the hospitality, retail, or transaction-heavy systems domain (POS, payments, ordering, integrations, etc.).
• Demonstrated experience creating and executing a technical product roadmap, aligning diverse stakeholder needs to deliver cohesive solutions.
• Strong track record of delivering results using Agile development practices, informed by metrics, telemetry, and user data.
• Experience leading initiatives that involve APIs, integrations, cloud services, and distributed systems.
• Proven ability to influence and align cross-functional teams without direct authority.
• Comfortable operating in a fast-paced, data-driven, and entrepreneurial environment.
• Excellent written and verbal communication skills, with the ability to translate complex technical concepts into clear, actionable language.
• Willingness and ability to become a subject matter expert on the products and systems you own.
• Technical proficiency and working knowledge of cloud platforms, APIs, system integrations, and modern software architectures strongly preferred.
• Knowledge of Cloud Services and APIs a plus.

Responsibilities

• Own and align the product backlog to business goals and technical strategy by drafting, refining, and prioritizing epics and user stories that deliver measurable business value.
• Serve as the dedicated Product representative for one or more Agile delivery teams, actively participating in all Scrum ceremonies and making real-time decisions to unblock delivery.
• Act as the technical product expert, with deep understanding of the current system architecture and a clear vision for how the product and platform must evolve.
• Partner closely with Engineering to define technical requirements, non-functional requirements, and architectural tradeoffs, ensuring scalability, reliability, and performance.
• Prioritize effectively by balancing business value, technical debt, time sensitivity, opportunity enablement, and risk reduction.
• Interface regularly with executives, engineering leaders, operations, and business stakeholders to align priorities and outcomes.
• Manage stakeholder expectations by providing clear, transparent communication around roadmap, dependencies, risks, and delivery commitments.
• Collaborate with other Product Managers and cross-functional teams to synchronize delivery of complex, multi-team initiatives (e.g., platform enhancements, integrations, migrations).
• Influence across organizations at all levels, building strong partnerships without relying on formal authority.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees