Product Manager - Patient Engagement - Consumer Activation

Health Catalyst•Chicago, IL

11d•Remote

About The Position

Join one of the nation’s leading and most impactful health care performance improvement companies. Over the years, Health Catalyst has achieved and documented clinical, operational, and financial improvements for many of the nation’s leading healthcare organizations. We are also increasingly serving international markets. Our mission is to be the catalyst for massive, measurable, data-informed healthcare improvement through: Data: integrate data in a flexible, open & scalable platform to power healthcare’s digital transformation Analytics: deliver analytic applications & services that generate insight on how to measurably improve Expertise: provide clinical, financial & operational experts who enable & accelerate improvement Engagement: attract, develop and retain world-class team members by being a best place to work Role: Product Manager Team: Patient Engagement/Consumer Activation Location: US Remote Travel: None anticipated This position is currently not eligible for visa sponsorship Join our Team dedicated to massive, measurable, data-driven healthcare improvements: In this role, you will serve as the Product Owner for a defined module within the Consumer Activation platform. You will be accountable for translating client and strategic needs into clear requirements, partnering directly with our India-based engineering team to deliver high-quality, scalable capabilities. You will balance close collaboration with key enterprise clients while ensuring enhancements strengthen the broader platform rather than creating one-off solutions. You will help elevate how our product team operates, driving continuous improvement in discovery, backlog hygiene, release communication, and cross-functional execution. This role is ideal for a product professional who enjoys owning outcomes, leading structured discovery, and shaping how a modern product organization operates in a healthcare SaaS environment.

Responsibilities

Product Ownership & Roadmap Accountability Own a defined product module end-to-end, including roadmap commitments and delivery outcomes.
Manage and prioritize a refined backlog in Azure DevOps.
Translate strategic goals and client needs into clear epics, user stories, and acceptance criteria.
Balance client-specific commitments with platform scalability and long-term maintainability.
Drive quarterly planning inputs and manage tradeoffs across multiple priorities.
Product Owner Leadership with Engineering Serve as the primary Product Owner for your module, partnering directly with our India-based engineering team.
Lead sprint planning, backlog refinement, and feature clarification sessions.
Provide clear, structured requirements and rapid decision-making to enable efficient development.
Triage defects and production issues with thoughtful prioritization based on impact and risk.
Ensure engineering teams have context, clarity, and measurable acceptance criteria before development begins.
Client Discovery & External Engagement Lead structured discovery sessions with enterprise healthcare clients to understand workflows, constraints, and success metrics.
Support sales cycles in a secondary role by providing product expertise and feasibility input.
Partner closely during implementation transitions to ensure delivery aligns with original intent.
Represent roadmap direction and gather structured feedback to inform prioritization.
Workflow & Orchestration Excellence Define requirements for workflow-heavy, orchestration-based capabilities across multi-channel engagement journeys.
Ensure solutions align with enterprise-grade RBAC models, security expectations, and integration patterns.
Maintain practical awareness of EHR data flows, SaaS architectures, and Azure-based cloud environments sufficient to make informed product decisions.
Product Operations & Process Modernization Help drive continuous improvement in how the product team operates, including discovery rigor, backlog structure, documentation standards, and release readiness.
Evangelize and support modern, AI-augmented workflows to improve requirement quality, research efficiency, and internal documentation.
Identify opportunities to streamline product processes through automation, intelligent tooling, and better operating discipline.
Contribute to building a scalable, repeatable product development model as the team evolves.
Release Communication & Documentation Ownership Own the creation of clear, structured release notes and feature documentation.
Establish scalable documentation practices that may leverage AI-enabled tooling.
Ensure internal teams are equipped with concise, high-quality release communication.
Conduct internal enablement sessions to ensure cross-functional readiness for launches.
Product Performance & Continuous Improvement Monitor adoption, engagement metrics, and qualitative client feedback.
Identify opportunities to improve activation outcomes and workflow efficiency.
Drive iterative enhancements based on measurable insights.
Information Security and Compliance Responsibilities: Maintain compliance with training directives required by the organization pertaining to Information Security, Acceptable Use Policy and HIPAA Privacy and Security.
Adhere to and comply with the organizations Acceptable Use Policy.
Safeguard information system assets by identifying and reporting potential and actual security events to the organizations Security and Compliance Officers.