Product Manager, Paradox LLM Platform

Workday•Chicago, IL

5d•$117,800 - $210,000•Hybrid

About The Position

Join the Paradox Product team at Workday to help reimagine recruitment and hiring with the first-of-its-kind conversational recruiting platform! The Paradox AI Assistant streamlines recruiting tasks from end-to-end, including screening, instantly scheduling interviews, and answering common candidate questions. The goal is to provide simple, frictionless chat, mobile, and text message-driven experiences that allow recruiting and hiring teams to spend more time with people and less time with software. This role focuses on designing and operating our AI, RAG, agents, and LLM orchestration layer. We’re looking for exceptional individuals to join our team and to partner in creating a set of consumer grade software experiences. We collaborate constantly and continually look for ways to work better together.

Requirements

5+ years experience in product management, defining and delivering SaaS and/or cloud-based enterprise software products or features.
1+ years experience with AI applications, Language Models, LLM Literacy (Vibe Coding).
Bachelor’s degree in a relevant discipline such as Business, Computer Science, or a related discipline, or equivalent practical experience.
Proven ability to exert Business Influence within product teams and with stakeholders by specific actions like presenting data, building consensus, or articulating a strategic vision.
Proven ability to be a strong Customer Advocate, deeply understanding and representing customer needs in product strategy and decisions through specific actions like user research, feedback analysis, or customer engagement.
Solid skills in Data Analysis, using specific tools and techniques to derive actionable insights for product strategy, prioritization, and measuring success.
Solid Decision Making skills in complex product-related matters, balancing user needs, business goals, and technical feasibility, and effectively communicating those decisions.
Good Domain Knowledge of the HR Tech and/or AI industry and market, with a strong understanding of specific aspects like trends, competitive landscape, and user behavior.
Proven ability to conduct Research to inform product strategy, identify opportunities, and understand user behavior through specific research methodologies and tools.
Strong skills in Stakeholder Management, effectively communicating with, influencing, and managing expectations of stakeholder groups.

Responsibilities

Own the end-to-end product lifecycle for core AI capabilities—from early discovery, through requirements and design, to launch, monitoring, and continuous improvement.
Review LLM traces and AI conversation logs to identify potential gaps, and logic failures, and translate these insights into changes in prompts, data, or system logic that lift performance.
Act as the primary product liaison between the global engineering team and US Sales, Marketing, and Customer teams, synthesizing market sentiment and customer feedback into clear technical requirements and priorities.
Collaborate with Workday’s business Product Owners, customers, partners, development teams including architecture, consultants, operations, and product teams to understand their desired business outcomes and priorities.
Work closely with product development teams through design, development, testing, release, and maintenance of the product to ensure its quality and successful delivery on-time.
Define the product vision, strategy and roadmap, including the underlying technical capabilities.
Drive solution design for each release based on user requirements, technical architecture, and business outcomes.
Guide the product teams towards high value OKRs.
Support education and adoption of platform features by internal development teams.
Coordinate and align solution design across multiple scrum teams operating in a sophisticated distributed software environment.
Communicate and evangelize the product area among the Workday community and at Workday events.
Lead technical discussions with key internal and external stakeholders / customers.