Product Manager Network Security

CMA CGM•Montreal, QC

1d•Onsite

About The Position

CMA CGM is looking for an experienced Network Security Product Manager to join their Global Cybersecurity team in the Montreal office. This role is for individuals with leadership experience in Network Security as a Product Manager who thrive in a dynamic, fast-paced environment. The Product Manager will be accountable for the vision and value proposition of a GSO security product, defining the product strategy, owning and driving the roadmap, and maximizing the value delivered by leading product experts. They will ensure sustained alignment with business needs and the evolving technology landscape.

Requirements

Bachelor’s or Master’s degree in Computer Science, Information Technology, Cybersecurity, or a relevant field.
Strong leadership skills, managing an IT / Security operations team.
Cybersecurity Fundamentals & Frameworks such as NIST CSF, ISO 27001, MITRE ATT&CK.
Security Product Domains Network & Cloud Security (NGFW, SASE, Zscaler, AWS/Azure Security).
Metrics & Governance: Ability to define, track, and analyze cybersecurity performance metrics (KRIs/KPIs, SLAs/SLOs and agent coverage).
DevSecOps & Automation: Understanding of CI/CD pipeline security, automation concepts (GSO Automation Factory), and API-driven integrations.
Strong experience in production run & service continuity.
Good knowledge of incident, problem & escalation management.
Experience managing L1/L2/L3 support teams.
Good understanding of automation concepts and runbook‑driven operations.
Ability to identify automation opportunities.
Good knowledge of monitoring, alerting and operational tooling.
Strong skills in operational processes and documentation.
Experience in 24/7 environments and on‑call models.
Strong communication and coordination skills.
Good analytical and decision‑making skills.
English Written and Spoken required.
Leadership, team coaching and service‑oriented mindset.
Must be legally authorized to work in Canada: valid work permit, permanent resident or citizen.

Nice To Haves

Relevant certifications in cybersecurity, product management, or IT governance are a plus (e.g., CISSP, CISM, Certified Agile Product Owner, ITIL v4).
French is an asset.

Responsibilities

Define and communicate a clear product vision, set objectives and expected outcomes, and build a continuously refined roadmap while making prioritization decisions based on business value, risks, dependencies and constraints.
Prepare and present key expertise product topics to decision boards, supporting informed decision-making and alignment with strategic priorities.
Act as a product ambassador across internal entities (IT, Cybersecurity, Operations, etc.), ensuring effective communication, alignment and cross‑team understanding of the product’s value, direction and evolution.
Define, monitor and analyze expertise KPIs staying aligned with GSO Office and G&P control framework.
Drive a continuous improvement mindset focused on product evolution, expert investigations and capability quality.
Maintain a product backlog capturing product evolutions from operation’s needs, market features and business priorities.
Organize and drive product improvement initiatives and expert service delivery, ensuring effective coordination, prioritization and alignment with contributors.
Ensure the product service catalog is defined, maintained and kept up to date, reflecting available services, capabilities and operational expectations.
Integrate quality, security, compliance and product debt considerations into product evolution decisions.
Ensure that product services are properly documented, including procedures; operational guidelines and supporting documentation required for expertise.
Setting individual and team objectives, aligned with product priorities and GSO strategy.
Supporting the development and upskilling of expertise team members.
Providing regular guidance and feedback.
Conducting annual performance reviews and follow-up discussions.
Supporting onboarding, team engagement and long-term capacity building.