Product Manager, MuleSoft

Salesforce • Toronto, ON

3d • CA$130,300 - CA$179,200

About The Position

MuleSoft, the industry-leading integration, API management, and agent management platform, empowers enterprises globally to unlock data and accelerate innovation. With Agentforce woven into every layer of our platform, our product managers build intelligent systems that shape how modern enterprises connect applications, expose and govern APIs, and exchange transactions with their trading partner ecosystems. We are looking for a Product Manager to own the vision, strategy, and end-to-end execution of our Integration, API Management, and Business-to-Business (B2B) Electronic Data Interchange (EDI) product portfolio — serving as the connective tissue between engineering, customers, partners, and go-to-market teams. This role is based in US or Canada.

Requirements

• 3+ years of product management experience for developer, enterprise, or platform products, or an equivalent combination of product management and deep technical roles such as integration architect or solution architect, with a proven track record of shipping products that customers adopt and pay for.
• Solid experience across integration patterns including application integration, event-driven architecture, data transformation, and full lifecycle API Management (design, publish, govern, monitor, retire) covering REST, GraphQL, and API security standards such as OAuth 2.0.
• Hands-on experience with B2B integration standards including EDI X12 and/or EDIFACT, AS2/SFTP transport, and trading partner onboarding.
• Excellent written and verbal communication skills with the ability to move fluidly between technical discussions with engineers and high-level conversations with business executives, backed by a data-driven approach to defining KPIs and product priorities.

Nice To Haves

• Experience with MuleSoft Anypoint Platform or comparable Integration Platform as a Service (iPaaS) and API management platforms such as Boomi, Workato, Apigee, or Kong.
• Familiarity with AI-era integration including large language model (LLM)-assisted integration, agentic workflows, and how these reshape classic iPaaS.
• Experience with hyperscaler integration services and competitive positioning against native cloud alternatives.
• Exposure to regulated-industry B2B integration use cases in healthcare, supply chain management, or financial transactions.

Responsibilities

• Own the innovation roadmap for core application integration, API Management, and B2B/EDI — balancing near-term customer needs with long-term platform bets including AI-assisted integration, agentic patterns, and emerging protocols — and partner with Engineering, Design, and Architecture to ship high-quality releases on a predictable cadence.
• Run structured discovery with enterprise customers and prospects to understand their integration landscape and pain points, act as a trusted advisor on existing platform capabilities, and build a standing customer council to convert insight into roadmap conviction.
• Partner with Solution Engineering, Professional Services, and Customer Support to improve deal conversion, drive successful implementations, and own end-to-end enablement strategy across Sales, partners, and the field.
• Drive the full product lifecycle from discovery through general availability (GA) and adoption, defining and instrumenting key performance indicators (KPIs) for every major initiative and communicating trade-offs clearly to leadership and the field.

Benefits

• AI agents accelerate your impact so you can do your best.
• Accommodations if you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
• Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
• The base salary hiring range for this position is CAD 130,300 to CAD 179,200 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed