Product Manager, Mental Health Parity - Cigna Healthcare - Hybrid

The Cigna Group • Bloomfield, CT

2d • $113,200 - $188,600 • Hybrid

About The Position

The Product Manager – Mental Health Parity is responsible for supporting the organization’s Mental Health Parity program, with a focus on Non-Quantitative Treatment Limitations (NQTLs). This role will partner across Legal, Compliance, Sales, Account Management, Product and Operations to manage non-regulatory parity-related requests from clients and brokers, maintain client facing NQTL documentation, and drive reporting and process improvement initiatives.

Requirements

• Bachelor's degree or equivalent experience.
• 7+ years health plan or health benefits industry experience.
• Knowledge of Mental Health Parity and/or Compliance or Regulatory experience preferred.
• Experience supporting RFPs, sales organizations, or client-facing teams is a plus.
• Robust project management and organizational skills.
• Strong analytical, critical thinking, and problem-solving abilities.
• Excellent written, verbal, and sales/client-facing communication skills.
• Ability to work effectively across cross-functional business, legal, and compliance stakeholders.
• Understanding of health plan medical and behavioral benefits, client renewal cycles, client contracts, and sales proposal processes

Responsibilities

• Serve as a key resource for Mental Health Parity and NQTL-related sales and client questions.
• Manage and monitor the Parity Response Unit (PRU) mailbox, responding to inquiries and coordinating with subject matter experts.
• Support RFP activities by providing parity-related information and documentation.
• Coordinate and fulfill standard NQTL requests from clients, consultants, brokers, and internal teams.
• Maintain NQTL templates, documentation, intake processes, and annual updates.
• Provide and maintain tracking of NQTL activity, including trends and request volume.
• Track third-party parity client relationships and support parity-related projects and initiatives.
• Assist in managing high-touch and non-standard client requests, including customized benefits and contract language reviews.
• Maintain records of client-specific parity requirements and support annual follow-up activities.
• Coordinate client discovery efforts and support client-specific reporting needs.
• Partner with Compliance, Legal, Sales, and Operations teams to ensure accurate and timely support.

Benefits

• medical
• vision
• dental
• well-being and behavioral health programs
• 401(k)
• company paid life insurance
• tuition reimbursement
• a minimum of 18 days of paid time off per year
• paid holidays
• leaves of absence

What This Job Offers

• Job Type: Full-time
• Career Level: Senior