Product Manager, Inventory & Orders

FourKitesChicago, IL
Hybrid

About The Position

FourKites is building a next-generation Inventory & Orders module that gives supply chain teams unified, real-time visibility into on-hand stock, in-transit inventory, open orders, and stockout risk — across their entire network. We are looking for a Product Manager I to own day-to-day execution for this module: writing precise specifications, synthesizing customer discovery into prioritized backlogs, and partnering with engineering to ship features that help supply chain planners move from reactive firefighting to proactive decision-making. This is a high-visibility role on a nascent product. You will work at the intersection of supply chain planning, procurement, and real-time logistics data — with your contributions directly shaping the foundational decisions of this offering.

Requirements

  • 3+ years of professional experience in product management, supply chain operations, procurement, or demand planning.
  • Demonstrated understanding of inventory and procurement workflows — including safety stock parameters, days-of-supply calculations, MRP outputs, and order fulfillment processes.
  • Ability to write clear, structured product specifications and acceptance criteria that engineering teams can execute without ambiguity.
  • Comfort owning integration requirement discussions — understanding data flow, feed latency tradeoffs, and schema mapping without needing to write code.
  • Experience working with B2B SaaS product tooling: Jira, Confluence, or equivalent.
  • Strong written and verbal communication skills, with the ability to synthesize complex customer conversations into concise product requirements.
  • Comfortable working across time zones in a remote or hybrid environment.

Nice To Haves

  • Prior experience at a supply chain software company, a shipper/manufacturer, or a supply chain consulting practice.
  • Familiarity with ERP and WMS ecosystems (SAP, Oracle, Manhattan, HighJump) and how they integrate with third-party visibility or planning tools.
  • Exposure to AI/ML-assisted recommendations in an operational supply chain context — such as automated reorder suggestions, stockout prediction, or inventory rebalancing.
  • Background as a demand planner, procurement analyst, or supply chain operations professional who has transitioned into a product or technical role.
  • Experience with supply chain visibility platforms or similar real-time logistics and inventory products.
  • Familiarity with KPIs such as OTIF, inventory turnover, case fill rate, and days of supply.

Responsibilities

  • Author detailed user stories, acceptance criteria, and feature specifications for capabilities such as safety stock threshold configuration, order-at-risk dashboards, and AI-assisted stock transfer recommendations.
  • Translate ambiguous customer requirements into structured, engineering-ready backlog items with clear scope boundaries.
  • Own sprint-level backlog grooming in collaboration with the engineering manager, ensuring tickets are well-defined and prioritized before each cycle.
  • Conduct structured discovery sessions independently with supply chain planners, procurement leads, and operations teams.
  • Synthesize raw customer feedback, field notes, and survey data into prioritized problem statements and product hypotheses.
  • Maintain a continuous feedback loop with pilot customers during early rollouts, identifying adoption gaps and surfacing them as actionable product improvements.
  • Own integration requirement specifications — defining how data from ERP systems (SAP, Oracle), warehouse management systems, and demand planning tools flows into FourKites via flat-file SFTP, API, and EDI.
  • Work with Solutions Engineering to validate integration feasibility, data freshness requirements, and schema mapping during pre-sales and onboarding.
  • Identify and escalate data quality risks that could compromise dashboard accuracy during early customer deployments.
  • Partner closely with engineering, design, and Solutions Engineering throughout the feature lifecycle — from discovery through general availability.
  • Coordinate with Customer Success during pilot rollouts to ensure smooth adoption and capture post-launch learnings.
  • Support pre-sales activities by providing product clarity on capabilities, integration requirements, and roadmap direction.

Benefits

  • Competitive compensation with stock options
  • Outstanding benefits
  • Collaborative culture
  • 5 global recharge days
  • Generous PTO
  • Standard holidays
  • Parental leave for all parents
  • Annual wellness stipend
  • Volunteer days
  • Medical, Dental & Vision benefits start on first day of employment
  • Health Savings Account employer contribution
  • Medical and Dependent Care FSA
  • Supplemental insurance for Accident and Critical Illness expense reimbursement
  • Dedicated resources for family planning, 1:1 support for new parents, access to child care and welfare networks, fertility, LGBTQIA+ inclusive, behavioral and psychological health
  • 401k Retirement savings employer match
  • Bonus and incentive compensation
  • Employee stock option program
  • Employer paid life insurance and short term disability insurance
  • 20 PTO days
  • 5 recharge days
  • 2 volunteer days
  • Up to 16 weeks of parental leave for birthing parents, fully paid
  • Up to 12 weeks of parental leave for non-birthing parents (8 weeks paid, 4 weeks unpaid)
  • Technology reimbursement
  • Commuter benefits for in office employees (Chicago)
  • Annual Wellness Stipend
  • Ongoing learning & development opportunities
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