Product Manager, Internal Tools

Unison • Omaha, NE

3d • Hybrid

About The Position

Unison is seeking a highly skilled and proactive Product Manager to lead the planning, execution, and delivery of Salesforce-based applications and integrations that support the company’s lending, servicing, and customer experience operations. Operating within an Agile/Scrum framework, this role drives enhancements that improve loan origination workflows, underwriting efficiency, customer communication, regulatory compliance, and operational scalability. The ideal candidate has a strong background in financial services or lending technology, excels at cross-functional coordination, and brings hands-on experience managing products in partnership with Salesforce development teams using Agile and Scrum principles. This is a hybrid position with a requirement of 3 full days in our Omaha, Nebraska office.

Requirements

• 4-7+ years of product management experience with demonstrated success building internal tools, operational systems, or B2B SaaS products
• Direct experience in loan origination, mortgage lending, or adjacent financial services, with understanding of compliance requirements and industry workflows
• Proven ability to thrive in ambiguity and fast-paced environments where business priorities shift frequently, making data-driven decisions with incomplete information
• Hands-on experience managing agile sprints and development cycles including writing user stories, grooming backlogs, running sprint planning and retrospectives with a focus on iterative delivery
• Experience working with business stakeholders at all levels, translating operational pain points into product requirements and managing expectations through clear communication
• Comfort working with Remote Teams and Collaboration tools ( Slack, Confluence ) and PM Software ( Jira, Trello and Excel Spreadsheets ).
• Technology Savvy and comfortable using a variety of software tools like Gmail, Google Docs, Google Drive, MS Office 365, Google Calendar.

Nice To Haves

• Familiarity with Salesforce or similar CRM platforms, technical background (engineering, data analysis, or systems design), and experience with process optimization or workflow automation is preferred.

Responsibilities

• Define a vision, and roadmap of initiatives, for automation and efficiency in our origination platform.
• Partner with cross-functional stakeholders including sales, underwriting, asset management, and compliance teams to prioritize competing needs and deliver high-impact solutions under tight timelines
• Make decisive trade-offs between competing priorities in a rapidly evolving business environment, using data and user feedback to guide product decisions
• Design and implement scalable systems that remain flexible as business requirements shift, anticipating future needs while solving immediate problems
• Drive a culture of continuous improvement by establishing metrics, analyzing usage patterns, and iterating on tools based on quantitative performance data
• Partner with business stakeholders across Lending Operations, Underwriting, Fulfillment, Customer Service to understand needs and refine requirements.
• Translate business requirements into well-defined user stories with clear acceptance criteria for Software Engineering.
• Manage expectations, communicate trade-offs, and ensure alignment between business priorities, business value and technical delivery.

Benefits

• competitive salaries
• 100% paid medical and dental benefits
• generous PTO policy
• paid parental leave program
• fantastic downtown SF and Omaha locations, as well as being an integral part of a well-funded market leader with incredible momentum

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees