Manager, Software Engineering - Internal Tools

Figma • San Francisco, CA

6h • Remote

About The Position

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Internal Tools builds and operates critical internal platforms that power how Figma supports customers, administers accounts, and responds to operational and engineering issues at scale. Over the past year, Figma has shifted from teams independently building bespoke, React-based admin tools to a model where dozens of engineering teams build on a shared internal platform that enforces security, privacy, and access controls by default.
As an Engineering Manager on Internal Tools, you’ll lead a team of senior engineers working at the intersection of engineering, operations, and platform strategy. You’ll partner closely with CX (Product Support), Legal, and Program Management to translate shared goals into durable, scalable solutions. While this team works on engineering workflows, the focus is on workflows that operate within the context of Figma’s product and customer environments—enabling teams to support, administer, and debug real customer scenarios—rather than tooling for the software development lifecycle itself.
This role is ideal for someone who enjoys operating in ambiguous, cross-functional spaces, amplifying the impact of strong ICs, and driving outcomes through platform leverage.
This is a full time role that can be held from one of our US hubs or remotely in the United States.

Requirements

• Experience managing senior, high-performing software engineers
• A track record of leading complex, cross-functional initiatives without dedicated PM or TPM support
• Strong judgment around prioritization, tradeoffs, and long-term technical sustainability
• Experience partnering closely with operational teams such as Product Support, Trust & Safety, Legal, or similar
• The ability to lead through influence, build trust with stakeholders, and challenge problem framing constructively

Nice To Haves

• Experience stewarding shared internal platforms with many downstream consumers
• Familiarity with security- or privacy-sensitive systems and workflows
• Experience operating in environments with high ambiguity and evolving requirements
• A background in platform, infrastructure, or internal tooling teams

Responsibilities

• Lead and support a team of senior engineers building internal platforms and workflows used across Figma
• Provide clear ownership and continuity for complex, cross-functional initiatives that span Product Support, Legal, Program Management, and Engineering
• Reduce cross-organizational coordination overhead so engineers can focus on high-leverage technical work
• Partner deeply with CX (Product Support) to understand desired outcomes and translate them into scalable platform capabilities
• Ensure security, privacy, reliability, and operational safety are treated as non-negotiable in all work
• Balance short-term partner needs with long-term platform leverage and sustainability
• Bring clarity and structure to ambiguous problem spaces while maintaining strong delivery discipline

Benefits

• Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement.
• Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed