Product Manager Intern

Zoom • Seattle, WA

1d • $26 - $88 • Hybrid

About The Position

You’ll own a scoped initiative that shapes Zoom’s self-service purchase experience. Working cross-functionally, you’ll analyze, build, and launch improvements that impact millions of customers. Expect mentorship from senior PMs and exposure to the full Online Business stack. The Online Business team owns Zoom's self-service revenue engine — the web and mobile experiences through which millions of customers discover, evaluate, and purchase Zoom products. We build and optimize the end-to-end purchase experience.

Requirements

• Communicate clearly in writing to turn ambiguous problems into crisp, structured documents.
• Demonstrate analytical curiosity and comfort pulling data to build a point of view.
• Show familiarity with eCommerce, SaaS, or consumer product concepts through coursework, internships, or projects.
• Manage competing priorities and collaborate cross-functionally without losing focus.
• Use product analytics tools hands-on.
• Apply knowledge of A/B testing or experimentation frameworks.
• Work with agile tools such as Jira or Confluence.

Responsibilities

• Owning a scoped initiative: defining the problem, writing requirements, aligning stakeholders, and tracking outcomes through launch.
• Partnering with Design, Engineering, Marketing, and Legal to ship improvements to pricing pages, buy flows, and upsell/cross-sell surfaces.
• Analyzing funnel performance to identify drop-off points and surface optimization opportunities.
• Contributing to instrumentation planning by defining event tracking schemas and success metrics for new features.
• Supporting A/B test design and readout, translating results into clear product recommendations.
• Writing structured Jira stories and PRDs that engineering teams can act on.

Benefits

• award-winning workplace culture
• commitment to delivering happiness
• variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health
• support work-life balance
• contribute to their community in meaningful ways

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed