Product Manager Intern - Alfie (Conversational AI)

Pebl • Palo Alto, CA

1d

About The Position

Alfie is Pebl's proprietary conversational AI — built in-house and live across our product, our self-serve flow, and hellopebl.com. Alfie doesn't just answer questions; it takes action, surfaces insights, and guides users toward what they actually need. It's one of the most visible parts of our product and a direct factor in how we win enterprise deals. This summer, you'll work directly with the Principal PM leading Conversational AI on some of the most interesting open questions we have: how should Alfie behave in different contexts? What does a great AI conversation actually look like for our users? Where is Alfie falling short, and what would it take to close that gap? Your work will ship on a live product and feed strategic recommendations that go to executive leadership. In parallel, you'll contribute to Athena, Pebl's internal employee AI, on similar discovery and definition work. This is a 12 week internship.

Requirements

• You're curious about AI, comfortable with ambiguity, and know how to turn messy inputs into a clear point of view.
• You ask good questions before jumping to answers, and you write in a way that makes decisions easier, not harder.
• 1–3 years of product, strategy, or related experience (pre-MBA counts)
• Strong written communication — your primary output is documents that drive decisions
• Hands-on with AI tools — you build with them, not just use them

Nice To Haves

• Exposure to B2B SaaS, AI products, or sales/marketing funnels is a plus

Responsibilities

• Analyzing real Alfie conversation data to understand how users engage, where they drop off, and what they actually need
• Optimizing how Alfie behaves in specific contexts — its persona, conversation flow, and how it guides users toward the right next action.
• Researching how the best conversational AI products are built and what Pebl can learn from them
• Defining use cases, success metrics, and requirements that engineering can build toward
• Contributing to Athena discovery — user research, use case mapping, and requirements definition on our employee-facing AI

Benefits

• Flexible Time Off
• Parental Leave
• Health and Dental Insurance
• Retirement Savings + Employee Incentive Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed