Product Manager - Intelligent Automation
About The Position
As a Product Manager on the Intelligent Automation (IA) team, you will uncover problems, investigate root causes, analyze options, determine the right solution, then design and deliver the tools and features used by departments company wide. Some of that work streamlines manual, repetitive processes, but just as often you will be building new features and capabilities. The team's toolkit centers on Salesforce, RPA, and IDP (intelligent document processing), and is expanding into other agentic AI tools. You will work closely with engineering and stakeholders across the business to scope opportunities, write clear requirements, and help carry solutions from discovery into production.
Requirements
- Proven track record of building simple, elegant solutions for complex business challenges
- Detail oriented, with strong analytical and process mapping skills
- Comfortable writing clear, concise requirements, user stories, and acceptance criteria
- Curious about automation and AI technologies, and eager to build practical fluency in tools such as Salesforce, RPA platforms, IDP/document intelligence, and emerging agentic AI tools
- Effective communicator, able to translate technical concepts for business stakeholders and business context for engineers
- Organized and able to manage multiple initiatives at different stages of delivery at once
- Collaborative cross functional partner across engineering, and various departments
- 3-5 years of experience in product management, business analysis, or a related process improvement or operations role
- Experience with, or strong interest in, automation technologies (Salesforce, RPA, IDP/document intelligence, or agentic AI)
- Bachelor's degree or equivalent work experience
Nice To Haves
- Practical experience with agile SDLC methodologies and tools such as Jira
- Exposure to Salesforce and RPA platforms (for example, UiPath)
- Previous experience at, or working closely with, a financial institution, fintech, or B2B payments company
Responsibilities
- Partner with stakeholders across the business to understand their needs, whether that means automating a manual process or building an entirely new capability
- Write detailed user stories, acceptance criteria, and process documentation and manage a prioritized, groomed backlog in Jira
- Work with engineering to translate opportunities into scoped, buildable increments
- Own the success metrics and business outcomes of delivered features - establish KPIs, define success criteria, monitor performance, and drive iterative improvements based on data
- Participate in and help run agile ceremonies: backlog refinement, sprint planning, demos, and retros
- Document current state processes and future state automated workflows to support handoffs, training, and knowledge transfer
- Support user acceptance testing and validation of automation solutions before go live
- Explain the why behind decisions and help evangelize adoption with the teams affected by the change
Benefits
- Competitive salary
- Paid parental leave
- Generous paid time off
- Medical, dental, vision, FSA, Life/AD&D, long and short term disability
- 401K matching
- Employee referral program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
