Product Manager, Information Technology

University of Ottawa

1d • Hybrid

About The Position

The Faculty of Engineering strives to provide a learning environment that promotes excellence and innovation, ethical practice and responsibility towards society. Our workplace will challenge, energize and motivate you to be your very best while providing opportunities for career growth and professional development. Our work makes a world of difference in the lives of our students, who will become the next generation of leaders and change makers of our society. Our dynamic community is dedicated to building innovations that will not only help the advancement of technology, but solutions that will revolutionize the industry. We look forward to making the future TOGETHER! We operate in a hybrid environment, with three days per week on campus. Position purpose: Manages the endeavours that support the strategic operations of a designated Faculty/Service and share this information with technical and non-technical university staff. Provides leadership and guidelines in the implementation of application solutions. Works with business owners to identify potential data sources and business rules and is responsible for the design of conceptual and logical data models for the data warehouse environment. Supports and maintains operational applications and plays an important role in the design, testing and improvement of the applications that support various endeavours. In that capacity, is responsible for the selection and implementation of appropriate technologies and tools to manage the implantation of new releases.

Requirements

• University degree in Computer Science, Management Information Systems (MIS) or a related field.
• Minimum 5 years of experience in project planning, risk analysis and project management in a complex and diverse IT environment
• Demonstrated recent, hands-on experience in application development, with a focus on designing and implementing IT business standards and processes to deliver a web environment built on complex infrastructure
• Proven familiarity with AI-assisted development tools and practices, including code generation, test automation, documentation, and workflow optimization.
• Knowledge of computing principles and computer applications development methodologies.
• Knowledge of business processes and management systems that are used by the University and/or the designated client group.
• Knowledge of the University’s and/or clients business operations and priorities to provide the appropriate advice and support.
• Knowledge and experience in the use of software development methodologies, tools and techniques and the software development life cycle.
• Experience in managing multiple, cross-functional systems development projects
• Experience in creating estimates, in leading project planning, risk analysis and in formulating risk mitigation strategies.
• Demonstrated experience applying architect concepts, including modeling and technology selection and implementation.
• Ability to negotiate and influence clients in accepting solutions that align both the strategic goals of the University and short and long-term client requirements.
• Ability to proactively keep abreast of new/emerging technologies.
• Bilingualism - French and English (spoken and written)

Responsibilities

• Project Planning and Business Case Preparation: Works with client manager to identify business and strategic needs, as well as opportunities for IT solutions to be applied to solve business problems and increase administrative efficiency and lower administrative costs, improve service, etc. Evaluates the technical, economic, and operational feasibility of different approaches to solving business problems. Develops project proposals, analyzes and documents risks, and risk mitigation strategies. Ensures licensing management, provisioning and liaisons with vendors.
• Project management: Organizes inter-disciplinary project teams according to the needs of each project, leads and supervises their work. Negotiates with stakeholders to ensure that project teams are appropriately staffed. Ensures that appropriate controls and progress reports are prepared regularly. Ensures that risks are monitored and that risk mitigation strategies are implemented when necessary.
• Team lead: Leads a team of professionals involved in multiple system development projects and/or system maintenance and support activities. Provides advice to staff regarding project planning and management, system development methods, design alternatives, and technical options. Depending on the context, or a particular project, manages and evaluates the employees’ performance and sets up their objectives.
• Business process analysis and design: Design complete solutions to complex business problems using expert knowledge of technology, business process analysis techniques, business process re-engineering, workflow analysis, etc.
• Change management: Ensures that appropriate change management strategies are in place for all supported applications. Ensures that appropriate communication strategies are put in place with respect to new projects and business process changes. Ensures that appropriate maintenance and support services are available for supported applications. Addresses client concerns.
• Methods, tools, techniques, and standards: Stays abreast of new technology, work methods, and techniques associated with all aspects of computing. Proactively researches technologies and tools that are of potential interest to the University; conducts formal evaluations of new products and builds business cases for the acquisition of new tools where appropriate. Defines or participate in the definition of the methodology and standards for systems development. Ensures that staff understands and follows the methodology and standards.
• Communication: Coordinates communication among all stakeholders. Is a key point of contact for all project related questions. Manages all documentation relating to technical subjects, business processes for management, users and all stakeholders.
• Data Security: Responsible for ensuring confidentiality, security and accessibility of institutional data. The incumbent complies with and promotes any controls put in place to protect and secure data and exhibits due diligence in following the established information security and privacy policies as well as related standards.

Benefits

• The University of Ottawa offers a generous pay and benefits package that includes a competitive salary, a defined benefit pension plan, group insurance coverage and an employee and family assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees