Product Manager III, Seller Experience
About The Position
We’re on a mission to help power the businesses that are the backbone of the global economy. You will be a key part within our NuOrder by Lightspeed group to help Lightspeed make great products and strong decisions grounded in data. We need someone that is highly motivated, creative, and not afraid to push past status-quo to help implement a data infrastructure that enables Lightspeeders to work with product data. This is a highly technical role for someone who is comfortable building a data platform to support an ecommerce like NuORDER Marketplace across platforms. If you’re looking to work in a fast-paced, highly collaborative environment that impacts a large global customer base - let’s talk! The Product Manager III, Product Catalog is responsible for the development and optimization of our Product Catalog on NuORDER by Lightspeed, which powers user experiences on all of our NuORDER and POS platforms. The ideal candidate will have a strong background in product management, data management, data analytics and a passion for delivering exceptional user experiences in the retail industry. If you are an entrepreneurial problem-solver and are ready to make a huge impact on the future of the company, we would love to hear from you!
Requirements
- Extensive PM Craft: Minimum 5 years of proven product management experience demonstrating an exceptionally strong mastery of product management craft.
- The "PM as CEO" Mindset: A strong focus on commercial impact and business viability, treating the product as your own business and driving measurable revenue outcomes.
- Strategic & Innovative Thinking: A visionary problem-solver who doesn't just execute, but consistently brings fresh, innovative ideas and strategies to the table.
- Exceptional Leadership & Communication: Great storytelling skills with the ability to influence, align, and lead cross-functional teams and external stakeholders effectively.
- Data & User-Centricity: Deeply grounded in metrics and user needs to drive product decisions, with a strong ability to translate insights into action.
- UX & Experimentation Proficiency: A solid understanding of best-in-class UX principles coupled with rigorous, hands-on knowledge of A/B testing methodologies to optimize the user journey.
- Big Tech & 0-to-1 Background: Proven experience working in Big Tech environments with a demonstrated track record of building and scaling complex products from zero to one.
Responsibilities
- Owning the B2B Selling Strategy: Drive the overarching product strategy to build a compelling value proposition that addresses the core jobs-to-be-done and needs of our brands (the supply side/sellers) on the NuORDER platform.
- Building a World-Class Selling Experience: Partner with diverse brands all over the world, ranging from emerging labels to global enterprise powerhouses, to understand their needs and craft an unparalleled, best-in-class wholesale selling experience.
- Managing the End-to-End Selling Journey: Oversee the complete lifecycle of B2B transactions, owning the journey from the moment an item is purchased to when it is fully paid for.
- Driving Critical Transactional Capabilities: Take direct product ownership of key functional touchpoints, including Brand Profiles, Buyer Management, Insights, Checkout Experience, Invoicing, B2B payments, and order tracking, ensuring seamless fulfillment and delivery to buyers.
- Executing with Impact: Work closely with engineering, design, and go-to-market teams to translate strategic vision into roadmaps and PRDs, resulting in launched features that move feature, funnel and business metrics.
Benefits
- Lots of autonomy
- flexible work culture
- option of fully remote work
- Genuine career opportunities in a company that’s creating new jobs everyday
- Opportunity to make a difference; help merchants grow their businesses and become more successful by creating or improving products and addressing customer feedback
- Work in a team big enough for growth but lean enough to make a real impact
- Development of very high traffic products, used at the global scale
- Opportunities to learn and expand your skill set
- Become a valued part of the diverse and inclusive Lightspeed family
- Lightspeed equity scheme (we are all owners)
- Flexible paid time off policy
- Health insurance
- Health and wellness benefit of $500 per year
- Hybrid working policy
- Paid leave and assistance for new parents
- Mental health online platform and counseling & coaching services
- Volunteer day
- LinkedIn Learning License
- medical, dental, wellness, life and disability insurance
- RRSP plan and match
- paid parental leave top-up
- paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
