Product Manager III – Retail Store Operations

Everseen•Charlotte, NC

About The Position

As a Product Manager III â Retail Store Operations you will own and drive Everseenâs expansion beyond checkout into broader in-store operations and loss prevention. This role focuses on identifying, prioritizing, and solving loss and operational inefficiencies across the entire store environment. You will define how Vision AI and data can be applied to detect, understand, and act on loss events and operational gaps in real time. This includes designing solutions that address challenges such as shelf loss, inventory discrepancies, in-store behaviors, and broader store execution. This is both a strategic and execution-focused role. You will shape the long-term vision for store-wide intelligence while also driving delivery of high-impact capabilities that can be deployed at scale across global retailers. Operating in a highly cross-functional environment, you will work closely with AI/ML, Engineering, Customer Success, and Sales teams, as well as directly with customers, to ensure solutions are grounded in real-world store operations. This is an opportunity to define how Everseen evolves from point solutions into a comprehensive store intelligence platform, driving measurable reduction in loss, improved operational efficiency, and better in-store experiences.

Requirements

5+ years experience in a Product Management role in a global, product led, customer focused environment
Strategic thinking, advanced analytics, influencing, negotiation, execution focus
Product Management Experience: Advanced experience in product management, including cross-functional project leadership and ownership of a significant product area, feature set, or capability.
Technical Background: Deep understanding of product architecture and technical trade-offs; comfortable working with engineering teams, data flows, and system dependencies oncomplex initiatives.
Track Record of Success: Drives successful launches and measurable product growth or meaningful business impact within a defined product area.
Customer Engagement: Manages relationships with enterprise customers, gathers strategic feedback and uses those insights to improve product direction and outcomes.
Analytical and Problem-Solving Skills: Uses advanced analytics to inform strategy and resolve challenges; defines and tracks product metrics to support prioritization and decision-making.
Adaptability and Agility: Excels in fast-paced, changing environments.
Problem Solving and Decision Making: Distills complex problems into actionable proposals and evaluates customer, business, and technical trade-offs within their area of ownership.
Continuous Learning: Guides technical conversations and alignment across teams; continuously builds expertise in product, market, and domain trends.
Business knowledge: Analyzes complex market and business data, identifies opportunities, and makes informed product decisions that drive organizational impact within their product area and contribute to wider business goals.
Remote Work and Travel: Coordinates remote teams, travels to key customers or events as needed.

Responsibilities

Product Strategy & Roadmap: Owns the vision, strategy and roadmap for Retail Store Operations, drives strategic alignment within the space and contributes to longer-term product direction.
Use Case Definition: Deeply understands store-wide loss prevention and operational intelligence and translates use cases into scalable product opportunities.
Requirements Definition: Leads business requirements elicitation for complex initiatives; translates customer, operational, and technical needs into clear, scalable product requirements including data definitions, KPIs, and analytical workflows.
Cross-Functional Leadership & Collaboration: Partners closely with Engineering, AI/ML, and Data teams. Drive alignment across stakeholders around priorities, outcomes, and execution plans. Mentors junior product managers to ensure strong execution.
Platform / Solution Alignment: Ensure that the store-wide loss prevention and operational intelligence solutions align with broader platform direction, architecture, and adjacent product experiences across the product roadmap.
Product Ownership: Own and drive the evolution of POCs, MVPs, dashboards and intelligence layers that transform raw signals into actionable insights and real solutions.
Customer Value & Insights: Engage with customers and internal teams to validate problems, test solutions, and ensure products and analytics directly influence decisions and deliver measurable and timely outcomes.
Metrics & Impact Measurement: Defines and tracks success metrics for their product area, using data to assess adoption, performance, and business impact.
Data Governance & Quality Assurance: Establish and enforce standards for data accuracy, consistency, reliability, and validation across the Retail Store Operations space. Champion quality process improvement initiatives within their product area; partners with Engineering, QA, and Operations to support reliable delivery and continuous improvement.
User Experience: Oversees major UX research projects and standards within Retail Store Operations; collaborates with UX/UI teams to ensure solutions are intuitive, practical, and aligned with user or operational workflows.
Research Activity: Leads comprehensive competitor and market analysis across products; advises on strategy and evaluates business opportunities within their product area; contributes recommendations to broader product planning.
Documentation & Communication: Review strategic product communications and documentation; prepare product requirements, roadmap updates, and stakeholder communications for the Retail Store Operations space to clearly articulate strategy, capabilities, and impact