Product Manager II

PDQ • South Salt Lake, UT

2d • Hybrid

About The Position

As a Product Manager working on PDQ Connect’s core feature set, you will refine and develop the product roadmap and requirements for Connect’s core functionality. You will interact closely with customers and become a SME in your problem space. You will work directly with a dedicated designer and engineering team in delivering your vision, while also getting internal alignment and enthusiasm for what you are building.

Requirements

• 2+ years of experience as a product manager
• Proven track record of launching & supporting customer facing features or products
• Ownership: You take responsibility for projects, drive results, and deliver on commitments
• Honesty: You demonstrate integrity, transparency, and ethical behavior in all interactions
• Collaboration: You work effectively with cross-functional teams and foster a culture of teamwork
• Improvement: You continuously seek opportunities for growth, innovation, and personal development
• Ability to identify problems and create impactful solutions

Nice To Haves

• Experience with MDM systems or an IT background
• Ability to present to large groups
• Curiosity

Responsibilities

• Delivering features that accomplish business goals and are well liked by users
• Defining the roadmap for your problem space and getting alignment both internally and externally through stakeholder management
• Interviewing customers or prospects to identify underserved needs, opportunities to improve the product, and to validate feature ideas
• Performing market and competitor research to identify opportunities and risks
• Collaborating with the design and engineering teams to develop product requirements, including writing all user stories and product requirement docs (PRDs), and progressing features from idea to fully shipped
• Analyzing product usage data and identifying and sharing usage trends and opportunities
• Analyzing qualitative customer feedback (support tickets, feature requests, etc.) to identify trends and opportunities
• Working with teams outside product management to ensure product positioning, messaging, and product launches are smooth
• Serving as the subject matter expert for your product, target customer, and problem space
• Attending recurring product development meetings to stay current on progress and unblock designers and engineers
• Developing and reporting on a list of metrics that can be used to measure product health and usage
• Stepping in to improve processes around research, development, or product delivery
• Creating presentations for internal and external audiences

Benefits

• 4-Day Work Week
• Equity
• Managers who champion professional development
• 100% Premium Coverage for medical, dental and vision for you and your dependents
• 100% Premium Coverage for Short Term Disability, Long Term Disability, Life, and AD&D Insurance
• Company Match of the first 6% of your employee deferrals
• Flexible Paid Time Off Policy that treats you like the adult that you are
• Health Savings Account (HSA) and wellness incentives
• Quarterly Company Values Award (team member nominated)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees