Product Manager II

Microsoft • Redmond, WA

15h

About The Position

Imagine being part of the team that’s transforming how the world collaborates—at enterprise scale and powered by AI. As a member of the Microsoft Teams organization, you’ll help shape the most dynamic and widely used collaboration application in Microsoft’s history. You’ll be at the forefront of reimagining secure, seamless communication for millions, ensuring every Teams user experiences the most trusted and empowering collaboration platform available.
We are part of a fast-paced, innovative environment with leaders who are strategic and passionate about delivering results with excellence. We will succeed when our customers and partners succeed. We are focused on applying deep customer empathy and data insights to drive innovative solutions and business models, to solve the industry’s most challenging problems.
The right candidate for this role will personify product management excellence, is a self-starter and has the right entrepreneurial and resilience skills to help enhance the future of safe collaboration in an AI and agentic corporate world. This person will be responsible for identifying and aligning with product plans and strategy, partnering with stakeholders across the company to deliver on the strategy and leveraging data and customer research to identify customer challenges and to drive growth in this space. This opportunity will allow you to analyze and solve complex business problems in collaboration space, have ample customer interaction opportunities, deepen strategy, product build and collaboration skills.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

• Bachelor's Degree AND 2+ years experience in product/service/program management or software development OR equivalent experience.

Nice To Haves

• Bachelor's Degree AND 5+ years experience in product/service/program management or software development OR equivalent experience.
• 2+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
• 2+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).

Responsibilities

• Leverages AI to identify customers unmet or unknown needs and market opportunities for enhancements or development of group of features or feature areas.
• Defines and build experiences across multiple feature areas. Starts to coach internal team to develop problem statements and forms hypotheses of new feature areas.
• Evangelizes the group of supported features/feature areas worked on, including AI-driven solutions, with internal and external stakeholders, partners, analysts, and customers in the industry via presentations, blog posts, social media, and other forums.Collaborates with Product Marketing, Business Planning, and Engineering, to identify product release criteria, customer acquisition, usage, and retention strategies.
• Partners with others (e.g., Data Science, SWE, HWE, User Research) to define and collect performance metrics (e.g., key performance indicators [KPIs] such as engagement, usage, acquisition, revenue, and in-project features).
• Regularly assess industries and market landscapes to identify both short- and long-term opportunities for Teams; Drive the full product lifecycle with urgency and ownership: conduct research, define requirements, prioritize features, and launch experiences that scale globally.
• Champion responsible AI by embedding transparency, reliability, privacy, and fairness in every product decision.
• Foster a culture of inclusion, openness, and accountability where team members thrive and deliver phenomenal results, be a great team player.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees