Product Manager II Hybrid in Horsham, PA
About The Position
LexisNexis Reed Technology has partnered with the U.S. Patent and Trademark Office (USPTO) for over 50 years, providing secure, scalable, and high-quality patent data processing solutions. Our work converts complex patent submissions into standardized, searchable outputs for examiner workflows and public dissemination. We operate in a highly regulated environment with strict security requirements, large data volumes, and complex business rules. Our focus is on modernizing legacy workflows through automation, AI, and platform transformation to enhance efficiency, accuracy, and cost-effectiveness. This role is for a Product Manager II to lead modernization initiatives across patent data processing workflows, focusing on pre-grant and grant operations. The goal is to improve operational efficiency, reduce manual effort, and enable scalable automation using AI-native approaches. The individual will own strategic product areas, drive execution against a roadmap for measurable business outcomes like productivity gains, workflow automation, quality improvement, and cost reduction. Collaboration with engineering, operations, finance, and data teams is key to identify automation opportunities, validate hypotheses, and deliver solutions that benefit internal workflows and downstream customers. The ideal candidate possesses strong product execution skills, analytical thinking, technical curiosity, and comfort with ambiguity, connecting product decisions to operational and economic outcomes.
Requirements
- Product management or related experience.
- Experience owning product initiatives from discovery through delivery and adoption.
- Strong analytical skills with ability to interpret operational data and make trade-off decisions.
- Experience working in Agile environments including backlog management, sprint execution, and roadmap planning.
- Ability to translate ambiguous business problems into clear product requirements and measurable outcomes.
- Strong communication and stakeholder management skills.
- Comfortable working cross-functionally in complex operational environments.
- Must be a U.S. citizen.
- Must successfully pass a background investigation and achieve Public Trust security clearance.
- Must be located near the Horsham, PA location for a hybrid onsite schedule.
Nice To Haves
- Experience with workflow automation, enterprise platforms, or operational modernization initiatives.
- Familiarity with AI/ML concepts including LLMs, NLP, computer vision, and agentic workflows.
- Experience using AI productivity tools and AI-assisted workflows in day-to-day product management activities.
- Experience working with data tools such as SQL, Python, Excel, Power BI, or Tableau.
- Exposure to regulated environments or government contracting.
- Familiarity with telemetry, operational metrics, and experimentation frameworks.
Responsibilities
- Own roadmap planning and execution for one or more workflow modernization initiatives.
- Identify opportunities to reduce manual work and improve throughput across patent processing workflows.
- Lead discovery and experimentation efforts focused on workflow automation, AI enablement, and operational efficiency.
- Design and deliver automation solutions using AI, machine learning, LLMs, NLP, computer vision, and rules-based systems.
- Partner with operations teams to understand real-world workflows and ensure solutions are usable, adopted, and impactful.
- Define product requirements, success metrics, and operational acceptance criteria.
- Maintain and prioritize backlog aligned to business goals, operational outcomes, and delivery capacity.
- Analyze workflow, productivity, telemetry, and quality data to identify improvement opportunities and validate hypotheses.
- Contribute to defining and validating the economic hypothesis for assigned product areas, including productivity improvement and cost reduction targets.
- Work with Finance and Operations to ensure delivered capabilities translate into realized savings and operational impact.
- Drive experimentation with agentic workflows and human-in-the-loop automation pipelines.
- Engage with internal users and stakeholders to gather requirements, validate assumptions, and improve adoption.
- Communicate roadmap progress, insights, risks, and business impact to stakeholders.
- Participate in product discovery and contribute to future workflow modernization strategy.
Benefits
- Shared parental leave
- Study assistance
- Sabbaticals
- Flexible hours
- Comprehensive, multi-carrier program for medical, dental and vision benefits
- 401(k) with match
- Employee Share Purchase Plan
- Wellness platform with incentives
- Headspace app subscription
- Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
- Bonding and family care leaves
- Adoption and surrogacy benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
