Product Manager-IDM(70010144)

Optimum • New York, NY

3d

About The Position

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.

Optimum delivers a full suite of connectivity products — Internet, TV, Phone, and Mobile — seamlessly connecting residential and business customers at home, at work, and on the go. We are looking for a Product Manager to lead our Identity Management (IDM) experience across all digital products. This role sits at the intersection of user experience, security, and platform scalability, owning the systems that power authentication, authorization, and user identity across our ecosystem. You will define and influence a roadmap that enables secure, seamless access for users while providing scalable, reliable identity services for our customer applications.

Requirements

• 5+ years of product management experience, preferably in customer facing digital products for multiple user roles and segmentations
• Familiar with identity and access management concepts such as authentication vs. authorization, role-based access control, SSO and MFA
• Proven ability to define strategy, empathize with users, prioritize effectively, and deliver complex initiatives
• Demonstrated proficiency in agile framework and Product Owner responsibilities
• Broad fluency across product management, business development, software and hardware engineering, UX/UI, sales and Marketing
• Demonstrated proficiency in AI and automation tools to accelerate day-to-day work
• Strong analytical, data interpretation, problem solving and time management skills
• Demonstrated ability to facilitate communications both technical and non-technical, across functional teams
• Seasoned knowledge in telecom including broadband, video, and mobile technologies
• Exceptional interpersonal/people skills including verbal and written communications skills, including listening and presentation skills
• Ability to be detail oriented but also able to summarize simply and concisely
• Familiarity with AI Tools and AI First mindset

Responsibilities

• Own the product experience and delivery for identity services, including authentication, authorization, and user lifecycle management
• Drive frictionless IDM customer experience with future thinking scalability, across B2C, Mobile, and B2B.
• Deliver core capabilities such as MFA, passwordless authentication, and account recovery
• Partner closely with Engineering, Security, Legal, and User Design teams to balance user experience, risk, and regulatory requirements
• Lead multiple cross functional teams to adopt new authentication platforms
• Work with cross functional teams to design, develop, and market the product to ensure a successful delivery
• Define and monitor key metrics to ensure business value is achieved
• Write business & product requirements, detailed user stories and acceptance criteria
• Manage product backlog including prioritization and scope for development sprint and release planning
• Provide subject matter expertise on your portfolio at a granular level to the development teams and a higher level to the entire organization.
• Drive continuous improvement through A/B testing, data analysis, and user feedback

Benefits

• Competitive pay
• Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees