Product Manager, Hardware (AI-First)

Roadpost • Toronto, ON

46d • $110,000 - $130,000 • Hybrid

About The Position

ZOLEO is building the next generation of connected communication devices — integrating hardware, firmware, mobile applications, and cloud services into one seamless global experience.

We design technology that keeps people connected when it matters most, combining satellite and cellular networks into a reliable, global messaging ecosystem. Our products are trusted by adventurers, remote workers, and emergency responders around the world. We’re driven by the challenge of bridging the gap between devices, apps, and cloud services to create a truly unified user experience — one that works anywhere.
Why This Role Matters

ZOLEO delivers peace of mind beyond coverage by turning uncertainty into clarity through reliable, mission-critical communication.
As Product Manager, Hardware, you will define and deliver the next generation of rugged, connected devices that people depend on in critical situations. You will shape how ZOLEO wins in a rapidly evolving landscape—ensuring our devices are reliable, intelligent, and seamlessly integrated with our broader platform.
Your work will directly impact how customers stay connected, informed, and safe when it matters most.

Requirements

• Product Management & Hardware Expertise. 3–5+ years of experience managing integrated hardware and software products, with a proven ability to drive strategy and execution for connected devices. A bachelor’s degree in Engineering, Business, or equivalent practical experience is expected.
• Strong Technical & Systems Thinking. Ability to engage deeply with engineering teams across hardware, firmware, and connectivity domains. Comfortable navigating trade-offs across RF systems, power, durability, and performance.
• Customer-First Mindset. Demonstrated ability to work directly with users and customers to uncover needs, validate solutions, and prioritize effectively—especially in complex or high-stakes environments.
• AI-First Product Approach. Hands-on experience leveraging AI tools to improve product development workflows, accelerate prototyping, and inform decision-making, with an interest in embedding AI into device functionality and user experience.

Nice To Haves

• Connected Device / Domain Knowledge. Experience in satellite communications, IoT ecosystems, telematics platforms, or exposure to safety-critical or mission-critical product environments is preferred.
• Hardware Development Acumen. Familiarity with ruggedized device design (IP ratings, environmental testing), embedded systems, OTA strategies, battery optimization, and field usability considerations is preferred.

Responsibilities

• Own the Hardware Product Strategy & Roadmap.
• Drive Customer-Centric Innovation.
• Lead AI-First Device Evolution.
• Deliver Best-in-Class Device Experiences.
• Collaborate Cross-Functionally to Execute.
• Enable Go-to-Market Success.
• Measure Performance & Drive Continuous Improvement.

Benefits

• Salary Range. $110,000 - $130,000 CAD base salary.
• Hybrid Work. Candidates located in the Greater Toronto Area will be expected to work in a hybrid model of three days per week in the Toronto office. Candidates based outside the GTA will be expected to travel to the Toronto office periodically.
• Comprehensive Benefits. Health, dental, and flexible spending accounts tailored to your needs.
• Time to Recharge. Vacation and sick days to help you rest, recharge, and stay well.
• Growth Investment. A continuous learning environment backed by a professional development budget.
• Inclusive by Nature. A values-driven workplace where diverse perspectives are celebrated.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees