Product Manager, Enterprise Identity

OpenAI • San Francisco, CA

4d • Hybrid

About The Position

The Enterprise Identity team powers secure and seamless access for organizations using OpenAI products. We build the authentication, authorization, and user management systems that enable small businesses and global enterprises to adopt ChatGPT, API, and future offerings with confidence. Our work underpins enterprise security, IT integration, and the safe deployment of AI at scale, making sure the right people have the right access at the right time. We are seeking an experienced Product Manager to define and scale the strategy for OpenAI’s enterprise identity platform. You will lead efforts to deliver critical capabilities such as SSO, SCIM, RBAC, and identity federation across all OpenAI products, enabling enterprises to securely manage users, data, and access in complex organizational environments. This role requires close collaboration with engineering, security, GTM, and customer-facing teams to ensure our identity systems meet the needs of organizations ranging from high-growth startups to the world’s largest enterprises. Your work will directly enable safe, large-scale enterprise adoption of frontier AI. This position is based in San Francisco, CA. We utilize a hybrid work model with 3 days in the office per week and offer relocation assistance to new employees.

Requirements

• Have 5+ years of product management or related industry experience, ideally in enterprise identity or security products.
• Have a strong understanding of identity protocols and standards (SAML, OIDC, SCIM) and their business/security implications.
• Can translate technical identity concepts into clear customer value and align diverse stakeholders toward a shared vision.
• Demonstrate exceptional communication, leadership, and execution skills in cross-functional environments.
• Are energized by building secure, scalable infrastructure that enables enterprises to confidently adopt frontier AI.

Responsibilities

• Define the strategy and execute the roadmap for enterprise identity, spanning SSO, SCIM, RBAC, and advanced admin controls.
• Partner with customers and internal teams to design features that meet diverse enterprise security and compliance needs.
• Collaborate with engineering and GTM to evolve the enterprise identity data model for complex organizational hierarchies and administration models.
• Lead cross-functional efforts to integrate enterprise identity across ChatGPT, API, and new product surfaces.
• Establish and track KPIs to measure product success, adoption, and reliability.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees