About The Position

Product Strategy: Define strategic vision for connected experiences within Digital Cabin Conduct user research to understand current customer journeys and pain points Develop and maintain a well-defined product backlog, including detailed product requirements (PRDs) Collaborate with engineering and design to ensure products meet technical requirements and design excellence Work closely with account management and operations to support business initiatives Facilitate communications and trainings for operations and account management teams when deploying new products to ensure alignment and clarity Established and active employee resource groups Collaborate with engineering and design to develop a world-class user-experience Bring data to life to create new digital experiences within the broader digital ecosystem

Requirements

  • Bachelor's degree required
  • 5+ years of product management experience
  • Experience working with and building relationships with internal and external partners
  • Familiarity with software tools like Microsoft Office 365, JIRA, Figma, Google Cloud, GitHub, etc.
  • Demonstrated experience improving processes including using AI to improve workflows for operations management
  • Ability to work in a highly-matrix environment and manage multiple products across the ecosystem

Responsibilities

  • Define strategic vision for connected experiences within Digital Cabin
  • Conduct user research to understand current customer journeys and pain points
  • Develop and maintain a well-defined product backlog, including detailed product requirements (PRDs)
  • Collaborate with engineering and design to ensure products meet technical requirements and design excellence
  • Work closely with account management and operations to support business initiatives
  • Facilitate communications and trainings for operations and account management teams when deploying new products to ensure alignment and clarity
  • Collaborate with engineering and design to develop a world-class user-experience
  • Bring data to life to create new digital experiences within the broader digital ecosystem
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