Product Manager - Data & Analytics Platforms
About The Position
National Grid is seeking an innovative, adaptable, and results-oriented Product Manager for their Data & Analytics Platform team. This role is part of the Technology & Innovation organization and focuses on ensuring Data & Analytics Platform investments translate into measurable business value. The Product Manager will act as a liaison between business stakeholders, platform engineering, data governance, architecture, security, and leadership. The position involves balancing strategic planning with day-to-day execution, managing demand intake, prioritizing initiatives, managing dependencies, and aligning platform roadmaps with business needs. The role also focuses on building transparency across the portfolio, tracking value realization, and promoting platform adoption to maximize organizational value.
Requirements
- Experience in product management, program management, project delivery, or technology portfolio management.
- Experience working with Agile delivery models and backlog management practices.
- Strong stakeholder management and communication skills.
- Experience facilitating prioritization, planning, and dependency management across multiple teams.
- Ability to translate business objectives into clear requirements and delivery outcomes.
- Experience producing executive-level reporting and delivery communications.
- Strong analytical and problem-solving skills with an outcome-focused mindset.
- Familiarity with enterprise data and analytics environments.
- Must have the ability to work without a need for current or future visa sponsorship.
Nice To Haves
- Experience supporting technology transformation or modernization initiatives preferred.
Responsibilities
- Manage demand intake processes across data and analytics platforms.
- Facilitate prioritization activities to align work with business objectives, platform strategy, and available capacity.
- Maintain integrated roadmaps and delivery backlogs across multiple platform products and initiatives.
- Coordinate dependencies across engineering teams, business units, governance teams, security teams, and external vendors.
- Develop and communicate roadmap updates, delivery status, risks, decisions, and business outcomes to stakeholders and leadership.
- Support quarterly planning, portfolio reviews, funding discussions, and governance forums.
- Define and track value realization metrics including adoption, utilization, operational improvements, cost optimization outcomes and service KPIs.
- Partner with data development teams and business data leaders to ensure business requirements are understood and translated into actionable delivery plans.
- Promote platform adoption by engaging stakeholders, gathering feedback, and identifying opportunities for improvement.
- Identify opportunities to improve delivery processes, planning approaches, and stakeholder engagement models.
- Monitor and manage ServiceNow tickets and support requests, ensuring timely investigation, resolution, and communication with stakeholders.
- Oversee support operations by tracking ticket aging, backlog health ensuring SLA compliance.
- Coordinate project funding, budget tracking, charge code maintenance, resource planning, effort tracking, and allocation activities to support operational and project delivery objectives.
Benefits
- Digital benefit guide available at ngbenefitslivebrighter.com
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
