Product Manager, Commercial AI Solutions

OSTTRA • Raleigh, NC

1d • Onsite

About The Position

The Commercial Solutions team is at the forefront of transforming how enterprise clients leverage AI and data analytics to drive business growth. This is a collaborative, innovation-driven team that values technical excellence and customer-centric thinking, working closely with cutting-edge technologies including Salesforce AI advancements and cloud-based machine learning platforms. As pioneers in the commercial technology space, the team is passionate about delivering solutions that not only meet today's business challenges but anticipate tomorrow's opportunities.

Requirements

• Bachelor's degree in Business, Engineering, Computer Science, or related field, or equivalent professional experience
• 2 to 3 years of product management experience within Agile development processes, preferred in Salesforce or other CRM Platforms
• Previous experience implementing agentic AI solutions
• Strong analytical skills with experience in data-driven decision making and product metrics analysis
• Proven ability to work with global teams and demonstrate strong communication skills in cross-cultural environments
• Experience managing technical products with understanding of software development lifecycle and agile methodologies
• This role is limited to persons with indefinite right to work in the United States.

Nice To Haves

• Advanced degree (MBA, MS in Data Science, or related field) with experience in B2B SaaS or enterprise software environments
• Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform, particularly with AI/ML services and APIs
• AI/ML certifications such as AWS Machine Learning Specialty, Google Cloud Professional ML Engineer, or Microsoft Azure AI Engineer Associate
• Understanding of the Salesforce ecosystem and AI advancements within CRM platforms, including experience with Salesforce Einstein, AI-powered lead scoring, or similar CRM intelligence tools
• Previous experience in financial services, data analytics, or business intelligence industries with understanding of enterprise customer needs

Responsibilities

• Drive product strategy and roadmap for AI-powered solutions that integrate seamlessly with enterprise platforms such as Salesforce to enhance client business processes
• Collaborate with engineering, data science, and sales teams to translate complex market requirements into actionable product features that drive measurable client outcomes
• Manage product lifecycle including go-to-market strategy, pricing models, and performance metrics for AI solutions in enterprise environments
• Serve as the voice of the customer, gathering feedback and insights to continuously improve product offerings and user experience

Benefits

• Health care coverage designed for the mind and body.
• Generous time off helps keep you energized for your time on.
• Access a wealth of resources to grow your career and learn valuable new skills.
• Competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Perks for your partners and little ones, too, with some best-in class benefits for families.
• Retail discounts to referral incentive awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level