Product Manager - Card Integration Team
About The Position
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team As a Product Manager on the Card Integration Team, you will play a central role in the conversion and integration of Discover’s credit card accounts to Capital One. You will lead the charge in identifying customer experience gaps through deep research and analysis, leveraging your strong communication skills to partner closely with cross-functional teams on impactful solutions. Whether you are optimizing existing journeys like our onboarding flow or championing net-new innovative features like introducing personalized card art capabilities, you will have the autonomy and strategic influence to transform challenges into seamless, industry-leading experiences for our customers. Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product Management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
Requirements
- Currently have, or be in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing
- OR Bachelor's degree in any field and at least 3 years of Product Management experience
Nice To Haves
- Experience translating business strategy and analysis into consumer facing digital products
Responsibilities
- Play a central role in the conversion and integration of Discover’s credit card accounts to Capital One.
- Lead the charge in identifying customer experience gaps through deep research and analysis.
- Partner closely with cross-functional teams on impactful solutions.
- Optimize existing journeys like our onboarding flow.
- Champion net-new innovative features like introducing personalized card art capabilities.
- Transform challenges into seamless, industry-leading experiences for our customers.
Benefits
- Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
- Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).
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What This Job Offers
Job Type
Full-time
Career Level
Manager
