Product Manager – BU

BECU•Lexington, KY

2d•Hybrid

About The Position

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU. IMPACT YOU’LL MAKE: As a Product Manager within our Financial Health Products team, you’ll play a pivotal role in shaping products, tools, and experiences that help our members achieve financial well-being. You will be responsible for the development and ongoing management of products that directly influence how members save, build credit, borrow, and manage spending—empowering them to make smarter financial decisions. From developing and implementing innovative member-focused solutions to driving adoption and continuous improvement, you’ll work closely with cross-functional partners to ensure each product delivers measurable value. This is your opportunity to make a meaningful difference by leading impactful initiatives in a dynamic, collaborative environment and contributing to the expansion and evolution of our financial health product offerings. To join our dynamic team, we require candidates to be residents of WA, OR, ID, AZ, TX, GA, SC, NC, CA or VA. If you’re located in Washington state and within a reasonable driving distance from Tukwila, we are requesting that you come into our HQ on Tuesdays & Wednesdays. For those candidates that live outside the commute distance of TFC and in any of our approved remote work locations, this role will be remote. Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborative environment. This isn’t just about ticking off tasks on a list. It's about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered.

Requirements

Bachelor’s degree or equivalent work experience in technology, business, or related discipline.
Minimum 5 years of experience in product management, product development, or product operations.
Experience with platform technology and elements of the product development lifecycle.
Strong problem-solving, critical thinking, strategic, and analytic skills.
Ability to identify business and customer needs, influence stakeholders, and formulate solutions with minimal supervision.
Exceptional verbal, writing, editing, and presentation skills.

Nice To Haves

Background or experience in digital product development.
Experience working with complex data and conducting analysis to generate actionable insights.
Advanced degree preferred.
Experience in an Agile environment.
Experience managing highly effective cross-functional teams.
Familiarity with financial services.
Willingness to travel as needed.

Responsibilities

Define Product Vision and Roadmap: Contribute to the product vision and roadmap for financial health products, including credit-building tools and savings solutions, by identifying member needs and opportunities while ensuring alignment with business goals.
Lead Product Development: Manage the full product lifecycle—from discovery, concept, and design to launch and optimization—while adapting to an evolving, innovative environment.
Drive Implementation: Act as the subject matter expert for the credit-building tool rollout post-RFP, ensuring successful delivery and adoption.
Oversee Day-to-Day Product Management: Manage ongoing operations for assigned products, including monitoring performance, addressing issues, coordinating enhancements, and ensuring smooth execution across teams.
Collaborate Across Teams: Partner with analytics, marketing, legal/compliance, technology, and digital channels to bring products to life and ensure alignment across stakeholders.
Monitor Performance: Track adoption, member sentiment, and product KPIs; use insights to guide decisions, refine features, and improve outcomes.
Manage Vendor Relationships: Support product-related vendor partnerships and ensure alignment with organizational objectives.
Champion Member Experience: Incorporate the voice of the member into product design and decision-making to deliver meaningful solutions.