Product Manager, Agent Analytics and Optimization

ConvivaFoster City, CA
$220,000 - $300,000

About The Position

Conviva is seeking a Product Manager to join their AI/engineering team and build an Agent Experience Analytics product within their Digital Intelligence Platform. This platform focuses on intelligence and optimization for apps, websites, and AI agents. The role involves defining and leading a new category of analytics and optimization for AI agent experiences, addressing challenges such as agent performance, success drivers, and continuous adaptation. The Product Manager will collaborate with engineering, design, and go-to-market teams to translate market signals into a product that teams rely on, emphasizing rapid shipping, continuous learning, and setting future direction for agent analytics.

Requirements

  • Energized by 0→1 ambiguity and can turn fuzzy problems into crisp product direction.
  • Customer-obsessed but practical—deep empathy plus strong prioritization.
  • Communicate clearly in writing and in live discussions.
  • Can zoom out (strategy) and zoom in (details) without getting stuck in either.
  • Build alignment fast and keep teams moving.

Responsibilities

  • Own product outcomes for Agent Experience Analytics: defining vision, strategy, roadmap, and success metrics.
  • Discover and define the category: talk to customers weekly, map workflows, validate problems, and translate insights into sharp product bets.
  • Partner deeply with engineering, design, and data/ML to ship high-quality product experiences from concept to launch to iteration.
  • Drive execution: prioritize ruthlessly, unblock teams, manage tradeoffs, and ensure timely delivery.

Benefits

  • equity
  • benefits
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