Product Management Specialist - Diablo Tools

Diablo Tools•Atlanta, GA

1d•Onsite

About The Position

Diablo Tools is looking for an extroverted, highly motivated, and driven individual with 1-3 years of sales, marketing, or engineering experience with a competitive fire to join our New Product Development team based in Atlanta, GA. Passion for construction products and power tools is necessary, knowledge of Power Tool Accessories is beneficial, however we provide a world class, hands-on training for all candidates regardless of previous experience. We offer a tremendous career track in sales and marketing focused on growth for our employees. Diablo Tools offers the competitive compensation, career-development resources, and benefits you would expect of a world leader, including health, medical, and financial plans; work/life balance; and flexible work options.

Requirements

Bachelor's Degree - Engineering, Business, or Sales preferred
Proven effective communication with internal and external team members, outside resources, and end users.
Basic Knowledge of power tools and accessories.
Basic knowledge of product management including product lifecycle management, packaging, retail financial, and sales skills.
Highly Proficient computer skills and use of planning software - Excel and Power Point

Nice To Haves

Knowledge of Power Tool Accessories is beneficial
Spanish preferred but not required

Responsibilities

Coordinate and facilitate end user testing sessions and field visits for new products or features.
Collaborate with the team to create and execute test plans and scenarios.
Compile testing feedback to provide valuable insights for product refinement.
Act as primary point of contact for customer inquiries, providing timely and accurate information.
Address and resolve customer concerns or issues, escalating when necessary.
Gather customer feedback and insights to share with the Group product category manager for continuous improvement.
Act as a liaison with internal teams, ensuring clear communication and information flow for product development and technical marketing activities.
Support in drafting and editing customer-facing communications (packaging, launch guides, press releases).
Assist various departments to ensure availability of necessary resources for technical marketing activities.
Conduct product demonstrations for events, potential customers, dealers, and end users showcasing key features and benefits of the products.
Collaborate with the sales team to provide pre-sales support and address customers inquiries.
Demonstration development, documentation, and training.
Organize and maintain project and product documentation, ensuring version control and accessibility.
Assist in the development of key data sheets (product requirements and market insights for new product developments), pricing and profitability calculations, sell sheets, and product launch guides.
Collaborate with team members to compile and update project reports, status updates, and other relevant documents.