About The Position

Global Commercial Services (GCS) serves millions of business customers around the world, from mom-and-pop shops to Fortune 500 companies. We back businesses so they can do more business, with a mission to be the undisputed leader in financial and membership services -responsibly driving double-digit revenue growth. We do that by offering a diverse range of payment and cashflow tools, from a wide range of traditional card products, to working capital and supply chain financing, to new digital solutions that make it easy for our customers to manage a full range of their financial and payment needs. We’re looking for undergraduate level interns to support the Global Commercial Services (GCS) product vision as a Product Management Intern. The successful candidate will own the product strategy for one of our commercial products and play a central role identifying customer needs, building outstanding experiences, and leading partners to manage and market these products. This is a fast-paced team driving the development of commercial customer solutions at American Express.

Requirements

  • Currently enrolled in a full-time bachelor’s degree program
  • Bachelor’s degree candidates with an expected graduation date between December 2027 and June 2028
  • Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Nice To Haves

  • Demonstrated interest in commercial payments, digital products, and product management.
  • Strong analytical and problem-solving skills with the ability to distill complex concepts into clear insights and recommendations.
  • Intellectual curiosity and desire to continually learn about the evolving payments landscape and emerging technologies.
  • Ability to collaborate with and build strong relationships with leaders, colleagues across different time zones, and cross-functional partners to deliver value.
  • Strong project management skills and attention to detail, with the ability to manage multiple priorities.
  • Excellent written and verbal communication skills with ability to present ideas clearly and concisely.
  • Demonstrated resilience, proactive mindset, and a willingness to challenge the status quo and drive continuous improvement
  • Proficiency in analytical and presentation tools, including MS Excel and PowerPoint.
  • Experience using AI tools (e.g. ChatGPT, Microsoft Copilot, etc.) to enhance research, analysis, problem solving, and productivity.

Responsibilities

  • Develop business cases for new products, features and customer experiences.
  • Analyze customer feedback, market trends, and the competitive landscape to identify opportunities and inform product strategy
  • Synthesize data, analytics, and financial insights to develop recommendations.
  • Support product management processes, including, maintaining product backlogs, prioritizing features, and documenting key product and operational processes
  • Collaborate with cross-functional teams, including Marketing, Finance, Technology, Legal, Compliance and other stakeholders.
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